Jacob Carter
Arvada,CO
Summary
Dynamic Bench Jeweler at Signet Jewelers with a creative mindset and exceptional customer service skills. Achieved enhanced product offerings through innovative designs and effective collaboration. Trained junior jewelers, fostering skill development while ensuring quality assurance in repairs. Streamlined operations as General Manager at Papa Murphy's, optimizing inventory management and boosting employee engagement. Seeking to transfer his skills to a career that can give back to the environment by promoting collaboration and science-based techniques.
Overview
11
11
years of professional experience
Work History
Bench Jeweler
Signet Jewelers
Lone Tree, CO
03.2018 - Current
- Executed intricate jewelry repairs, restoring items to original condition while maintaining structural integrity.
- Fabricated custom jewelry pieces according to client specifications, ensuring unique designs met quality standards.
- Collaborated with designers to create innovative jewelry solutions, enhancing product offerings and customer satisfaction.
- Managed tool maintenance, ensuring all equipment operated efficiently and met safety standards.
- Performed quality assurance inspections on finished pieces, identifying defects and ensuring adherence to specifications.
- Trained junior jewelers on best practices for repairs and custom design, promoting skill development within the team.
- Communicated effectively with clients to understand their needs, providing personalized service throughout the design process.
General Manager
Papa Murphy's
Aurora, CO
04.2015 - 02.2018
- Implemented operational strategies that enhanced efficiency and reduced costs across multiple store locations.
- Led team development initiatives, resulting in improved employee engagement and retention rates.
- Conducted market analysis to identify growth opportunities and competitive advantages in the local area.
- Streamlined inventory management processes, reducing waste and optimizing stock levels.
Education
Bachelor of Science - Environmental Science
Unity Environmental University
New Gloucester, ME10-2027
Skills
- Creative mindset
- Customer service
- Relationship building
- Conflict resolution
- Policy implementation
- Hand tools
- Verbal/written communication
- Inventory management
- Manual dexterity
Timeline
Bench Jeweler
Signet Jewelers
03.2018 - Current
General Manager
Papa Murphy's
04.2015 - 02.2018
Bachelor of Science - Environmental Science
Unity Environmental University