Maurizio Visconti
Northville
Summary
Bench Jeweler and Sales Associate with a proven track record at MJ Diamonds, showcasing exceptional jewelry repair and customer service skills. Mastered precision and creative mindset, leading to unparalleled craftsmanship and repeat business. Excelled in repairing techniques and verbal communication, ensuring customer satisfaction and high-quality product delivery.
Overview
5
5
years of professional experience
Work History
Bench Jeweler
MJ Diamonds
07.2020 - Current
- Repaired broken items.
- Continuously honed skills through ongoing professional development opportunities such as workshops and industry conferences.
- Delivered exceptional service by promptly addressing customer concerns regarding repairs or adjustments.
- Formed, joined or assembled metal pieces, articles or wires, using soldering irons, gas torches and hand tools.
- Soldered pieces of jewelry together.
- Resolved customer concerns and questions promptly.
- Maintained a clean and organized workspace, ensuring safety and efficiency in daily tasks.
- Performed final buffing with polishing wheels buffing wire.
- Meticulously inspected finished products, guaranteeing the highest level of craftsmanship for each piece.
Sales Associate
Abercrombie & Fitch
01.2020 - 07.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Supply Chain Management - Business
Schoolcraft College
Livonia, MISkills
- Creative mindset
- Jewelry repair
- Hand tools
- Verbal/written communication
- Polishing techniques
- Precision
- Stone setting
- Prong retipping
- Laser welding
- Invisible setting
- Bezel setting
- Channel setting
- Jewelry restoration
- Chain repair
- Gold plating
- Rhodium plating
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Bench Jeweler
MJ Diamonds
07.2020 - Current
Sales Associate
Abercrombie & Fitch
01.2020 - 07.2020
Supply Chain Management - Business
Schoolcraft College
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