Jacob Case
Palm Beach Gardens,FL
Summary
- Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency developing professional relationships, influencing decision-makers, and driving successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
4
4
years of professional experience
Work History
Recruiting Consultant
Barton Associates
01.2025 - Current
- Source, recruit, and place locum tenens medical providers across multiple specialties by proactively pitching opportunities, qualifying candidates, and matching provider skillsets with client facility needs.
- Build and maintain long-term relationships with medical providers to drive repeat placements, provider loyalty, and retention in a competitive staffing market.
- Collaborate closely with Account Executives to align provider pipelines with open client needs, prioritize urgent staffing requests, and maximize placement speed and success rates.
- Navigate a fast-paced, sales-driven environment requiring persistence, negotiation skills, and the ability to manage multiple active searches simultaneously.
- Generated $250k+ in organic revenue within first year.
Resorts Account Manager
Ship Sticks
08.2023 - 11.2024
- Conducts daily outreach to key resort partners to understand their needs and provide assistance and support as required
- Engages in proactive communication with customers to provide transparent updates on shipment status and address any concerns they may have
- Works closely with resort partners to develop tailored solutions and promotional strategies to drive shipments and revenue
- Collaborates with logistics shipping companies on a daily basis to coordinate and optimize shipping operations
- Recognized as the Employee of the Quarter for Q1 2024 for achieving the highest number of daily resolutions in the account management department
Customer Support Specialist
Ship Sticks
02.2023 - 08.2023
- Answered phone calls and responded to customer inquiries, providing personalized assistance and resolving issues promptly.
- Collaborated with all departments within the company to address logistical issues and ensure seamless operations.
- Acted as a frontline representative of the company, contributing to its success by fostering positive relationships with customers and promoting brand loyalty.
- Named Rookie of the Year in 2023 for outstanding performance.
Student Teller Intern
ESL Federal Credit Union
05.2022 - 08.2022
- Maintained a 100% Accuracy of balancing drawers
- Delivered top quality assistance to members with any banking needs
- Processed different banking transactions for members, including loan payments, deposits/withdrawals, and transfers
- Facilitated onboarding of new members and generated leads for financial advisors
Education
Bachelor of Science - Finance And Business Administration
SUNY Brockport
Brockport, NY12.2022
Skills
- Account Management
- Supply Chain Analysis
- Operations Management
- Social Networking
- Teamwork and Collaboration
- Client Relations
Timeline
Recruiting Consultant
Barton Associates
01.2025 - Current
Resorts Account Manager
Ship Sticks
08.2023 - 11.2024
Customer Support Specialist
Ship Sticks
02.2023 - 08.2023
Student Teller Intern
ESL Federal Credit Union
05.2022 - 08.2022
Bachelor of Science - Finance And Business Administration
SUNY Brockport