Jacob Case
Palm Beach Gardens,FL
Summary
- Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency developing professional relationships, influencing decision-makers, and driving successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
4
4
years of professional experience
Work History
Recruiting Consultant
Barton Associates
West Palm Beach, FL
01.2025 - Current
- Source, recruit, and place locum tenens medical providers across multiple specialties by proactively pitching opportunities, qualifying candidates, and matching provider skillsets with client facility needs.
- Build and maintain long-term relationships with medical providers to drive repeat placements, provider loyalty, and retention in a competitive staffing market.
- Collaborate closely with Account Executives to align provider pipelines with open client needs, prioritize urgent staffing requests, and maximize placement speed and success rates.
- Navigate a fast-paced, sales-driven environment requiring persistence, negotiation skills, and the ability to manage multiple active searches simultaneously.
- Generated $250k+ in organic revenue within first year.
Resorts Account Manager
Ship Sticks
West Palm Beach, FL
08.2023 - 11.2024
- Conducts daily outreach to key resort partners to understand their needs and provide assistance and support as required
- Engages in proactive communication with customers to provide transparent updates on shipment status and address any concerns they may have
- Works closely with resort partners to develop tailored solutions and promotional strategies to drive shipments and revenue
- Collaborates with logistics shipping companies on a daily basis to coordinate and optimize shipping operations
- Recognized as the Employee of the Quarter for Q1 2024 for achieving the highest number of daily resolutions in the account management department
Customer Support Specialist
Ship Sticks
West Palm Beach, FL
02.2023 - 08.2023
- Answered phone calls and responded to customer inquiries, providing personalized assistance and resolving issues promptly.
- Collaborated with all departments within the company to address logistical issues and ensure seamless operations.
- Acted as a frontline representative of the company, contributing to its success by fostering positive relationships with customers and promoting brand loyalty.
- Named Rookie of the Year in 2023 for outstanding performance.
Student Teller Intern
ESL Federal Credit Union
Brockport, NY
05.2022 - 08.2022
- Maintained a 100% Accuracy of balancing drawers
- Delivered top quality assistance to members with any banking needs
- Processed different banking transactions for members, including loan payments, deposits/withdrawals, and transfers
- Facilitated onboarding of new members and generated leads for financial advisors
Education
Bachelor of Science - Finance And Business Administration
SUNY Brockport
Brockport, NY12.2022
Skills
- Account Management
- Supply Chain Analysis
- Operations Management
- Social Networking
- Teamwork and Collaboration
- Client Relations
Timeline
Recruiting Consultant
Barton Associates
01.2025 - Current
Resorts Account Manager
Ship Sticks
08.2023 - 11.2024
Customer Support Specialist
Ship Sticks
02.2023 - 08.2023
Student Teller Intern
ESL Federal Credit Union
05.2022 - 08.2022
Bachelor of Science - Finance And Business Administration
SUNY Brockport