Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Jacob Cerna

El Cajon,CA

Summary

Construction Management undergraduate with sales and retail experience, great at building relationships with clients and excellent at customer service.

Overview

4
4
years of professional experience

Work History

Executive Sales Representative

Royal Prestige
San Diego, CA
06.2024 - 12.2024
  • Developed and implemented business strategies to maximize customer satisfaction and revenue growth.
  • Researched current trends in the industry to stay informed of changes in the marketplace.
  • Negotiated contracts with clients, ensuring terms were mutually beneficial.
  • Maintained relationships with existing customers by providing timely follow-up services and responding promptly to inquiries.

Sales Associate

Marshalls
Altamonte Springs, FL
08.2020 - 01.2023
  • Top numbers on getting new customers signed up for the company rewards credit card
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Contact : Richard Kappenman- Store Manager (407) 834-2015

Coach

Maitland Soccer
Maitland, FL
01.2022 - 07.2022
  • Soccer club with the goal of developing young players and prepare them for the next level
  • Established professional relationships with team members and coaches.
  • Communicated rules and expectations to student athletes and performed necessary corrective actions.
  • Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
  • Contact :Gustavo Chinchay - Maitland Soccer Director (973) 449-3952

Education

Associate of Science - Civil Engineering

Grossmont College
El Cajon, CA
12-2027

Skills

  • Bilingual (ENG/SPA)
  • Full-cycle sales process
  • Customer Service
  • Teamwork and collaboration
  • Relationship building
  • Organizational skills

Languages

Spanish
Native language
English
Proficient (C2)
C2

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Executive Sales Representative

Royal Prestige
06.2024 - 12.2024

Coach

Maitland Soccer
01.2022 - 07.2022

Sales Associate

Marshalls
08.2020 - 01.2023

Associate of Science - Civil Engineering

Grossmont College
Jacob Cerna