Jacob Chiara
Sagamore Hills,OH
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Maintain a positive attitude and work hard to build team relationships.
Overview
8
8
years of professional experience
Work History
Data Entry Manager
Titleblu Agency
05.2018 - Current
- Managed sensitive client information with strict adherence to confidentiality policies and industry regulations.
- Maintained data entry team access log-ins and granted system permissions to approved employees.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Audited production reports, tracking data entry and processing errors.
- Championed best practices in data security, maintaining the integrity of confidential information at all times.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
- Self-motivated, with a strong sense of personal responsibility.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Cashier Supervisor
Marc's Stores
04.2016 - 05.2018
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
- Researched issues to obtain appropriate answers to customer inquiries.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Created employee schedules to align coverage with forecasted demands.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Assisted customers in need to promote pleasant shopping experiences and encourage return business.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
High School Diploma -
Insight School of Ohio
Columbus, OH06.2018
Skills
- Vendor relationships
- File Management
- Sensitive Document Disposal
- Electronic Filing Systems
- Attention to Detail
- Deadline-oriented
- Goal Setting
- Microsoft Office
- Accuracy and Precision
- Quickbooks
- Data Entry Software
- Time Management
- Data Entry
- Interpersonal Communication
- Point-of-sale system operation
- Order Taking
- Basic Mathematics
- Store merchandise stocking
- Retail Operations
- Product Scanning
- Guest inquiries
- Professionalism and Courtesy
- Customer Service
- Order Verification
- Patience and Empathy
- Reliability and punctuality
Timeline
Data Entry Manager
Titleblu Agency
05.2018 - Current
Cashier Supervisor
Marc's Stores
04.2016 - 05.2018
High School Diploma -
Insight School of Ohio