Jacob Cissner
Aberdeen
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Team Member
McDonald's
12.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Custodian
Lucky Eagle Casino
07.2023 - 09.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
Team Member
McDonald's
02.2023 - 05.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Meat Room Custodian
Ralphs Red Apple
09.2021 - 12.2021
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Followed strict food safety protocol as outlined by [State] food handling guidelines.
- Assisted in maintaining a clean and organized butcher shop, adhering to strict sanitation guidelines.
- Optimized space utilization on shelves by consistently facing product labels towards customers for easy identification.
- Streamlined restocking process by organizing backroom storage areas for easy access to products.
- Maintained store cleanliness and visual appeal through regular sweeping, mopping, and shelf dusting.
Education
High School Diploma -
Elma High School
Elma, WA06.2022
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Following Instructions
- Cash Handling
- Cleaning
- Workplace Safety
Timeline
Team Member
McDonald's
12.2023 - Current
Custodian
Lucky Eagle Casino
07.2023 - 09.2023
Team Member
McDonald's
02.2023 - 05.2023
Meat Room Custodian
Ralphs Red Apple
09.2021 - 12.2021
High School Diploma -
Elma High School