Results driven professional with strong team management, scheduling coordination, and customer service skills. Committed to enhancing participant engagement and ensuring safety in recreational programs.
Work History
Intramural Sports Supervisor
2 Years 8 Months
SUNY Oswego Campus Recreation | 12.2023 - Current
Supervised daily operations of intramural sports programs, ensuring compliance with safety regulations.
Coordinated scheduling and logistics for multiple intramural sports events, optimizing resource allocation.
Trained and mentored staff in program delivery and customer service, enhancing team effectiveness.
Developed promotional materials to increase participant engagement in campus recreation activities.
Seasonal Recreation Park Leader
3 Years 1 Month
Town of Clarence Recreation | 07.2023 - 08.2026
Led recreational programs, ensuring safety and engagement of participants across various age groups.
Provided exceptional customer service by addressing visitor concerns promptly and professionally.
Enhanced park visitor experience by implementing engaging educational programs and activities.
Sales Associate
2 Years 1 Month
Regal Cinemas | 05.2024 - 06.2026
Assisted customers with ticket purchases and concessions, ensuring a positive experience.
Maintained cleanliness and organization of the concession area to enhance customer satisfaction.
Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
Provided information on movie schedules, showtimes, and promotions to assist patrons effectively.
Sales Associate
7 Months
Five Below | 12.2022 - 07.2023
Trained new employees on operational procedures and customer service best practices.
Monitored inventory levels of snacks and beverages, facilitating timely restocking efforts.
Collaborated with team members to improve service delivery during peak hours, optimizing workflow.
Addressed customer inquiries and concerns promptly, fostering a welcoming environment for all guests.
Pizza Maker
2 Years 9 Months
Bocce Club Pizzeria | 12.2019 - 09.2022
Prepared high-quality pizzas by selecting fresh ingredients and following standardized recipes.
Operated pizza ovens, ensuring optimal cooking times for consistent product quality.
Collaborated with team members to streamline kitchen workflows and reduce order turnaround time.
Trained new staff on pizza preparation techniques and best practices for kitchen safety.
Education
High School Diploma
Clarence High School | Clarence | 07-2023
Bachelor of Science - Nutrition
SUNY College At Oswego | Oswego, NY | 05-2027
Skills
Coaching experience
Team management
Scheduling coordination
Rules enforcement
Facility management
Customer service
Time management
Organizational skills
Team leadership
Accomplishments
Achieved Gold Presidential Award for Volunteering in the Town of Clarence 3 consecutive years.
Intramural Sports Supervisor at Texas A&M International University, Rec CenterIntramural Sports Supervisor at Texas A&M International University, Rec Center