Hi, I’m
Jacob Cohee
Phoenix,AZ
Summary
Experienced in managing inmate populations and maintaining security protocols. Excels in high-pressure situations and efficiently resolves conflicts. Proven skills in communication and teamwork consistently ensure a safe environment for staff and inmates. Brings experience in supporting automotive operations and ensuring a smooth workflow. Known for strong team collaboration, reliability, and adaptability to changing needs. Skilled in customer service, vehicle handling, and maintaining cleanliness and organization.
Overview
4
years of professional experience
1
Certification
Work History
Culvers
Server
10.2024 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Bussed and reset tables to keep dining room and work areas clean.
Royal On The EastSide
Service Porter
03.2024 - 09.2024
Job overview
- Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
- Demonstrated commitment through impeccable attendance and quality performance.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Parked and retrieved cars according to customer needs.
- Cleaned and organized building areas as required.
Monroe County Sheriff's Office
Correctional Officer
12.2022 - 07.2024
Job overview
- Supervision of inmates and inmate activity in correctional facility
- Provides care and correctional treatment of inmates
- Ensures that inmates remain in custody
- Transports and escorts inmates within secured areas according to relevant laws, policies, and procedures
- Taking fingerprints and photos, and conducting clothed and unclothed searches; escorting prisoners to and from court
- Exercising physical control of violent and uncooperative inmates; breaking up fights and restraining violent and uncooperative inmates
Chewy
Fulfillment Specialist
07.2022 - 12.2022
Job overview
- Fulfill Customers purchases
- Report damaged Items
- Take completed orders to Staging to be ready for shipping
- Label boxes
- Making Boxes
- Moving stowed Product Using a forklift or Movexx
Royal On The Eastside
WashBay
12.2020 - 07.2022
Job overview
- Clean Inventory Vehicles
- Fuel Vehicles As needed
- Prepare Vehicles for delivery to customers
- Clean customer cars on Weekends
- Close at the end of each shift
- Help service bring vehicles from A-Tech to the dealership for customers
Education
Martinsville HighSchool, Martinsville, IN
High School Diploma from General
05.2022
University Overview
Studied Criminal Justice (Gives 12 credit college hours for Vincennes University)
Skills
- Proficient in technology
- Works well with others and as a team
- Reliable
- Hard worker
- Ability to learn quickly
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Customer service
- Team collaboration
- Task prioritization
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Policy enforcement
- Restraint techniques
- Self-defense tactics
- Safety and security enforcement
- Contraband seizure
- Surveillance
- Observation
- Central and pod control
- Gang awareness
- Emergency management
- Evidence preservation
- Criminal justice
- Physical fitness
Additional Information
I love animals, I love working on my car and building new PC's on my freetime. I Plan on opening my own garage someday down the line, where all my friends and people who love cars can hang out and work on their cars.
Certification
- Certified Jail Officer (CJO) - American Jail Association.
Timeline
Server
Culvers
10.2024 - Current
Service Porter
Royal On The EastSide
03.2024 - 09.2024
Correctional Officer
Monroe County Sheriff's Office
12.2022 - 07.2024
Fulfillment Specialist
Chewy
07.2022 - 12.2022
WashBay
Royal On The Eastside
12.2020 - 07.2022
- Certified Jail Officer (CJO) - American Jail Association.
Martinsville HighSchool
High School Diploma from General
Similar Profiles
Gage PittsGage Pitts
Team Member at CulversTeam Member at Culvers
Terrance CisnerosTerrance Cisneros
Cook/Lead Kitchen Supervisor at CulversCook/Lead Kitchen Supervisor at Culvers
Desteny OlivasDesteny Olivas
Cashier at CulversCashier at Culvers