- Cooking
- Gym Workouts
- Watching Movies and TV Shows
- Playing Basketball
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Backpacking and Hiking
- Music
- Watching Sports
Jacob Contreras
Victorville
Summary
My name is Jacob Contreras, and I am a 21-year-old male who is a detail-oriented and adaptable professional with over three years of customer-facing experience across food service, retail, and hospitality environments. Known for a strong work ethic, quick learning, and a consistent ability to deliver quality service in fast-paced settings. Currently pursuing higher education with a commitment to continued growth.
Overview
5
5
years of professional experience
1
1
Certification
Work History
McDonalds Crew Member
McDonalds
Rancho Cucamonga, CA
01.2021 - 10.2021
- Provided exceptional customer service in a fast-paced environment, ensuring satisfaction and efficient order processing.
- Prepared food items according to standardized recipes, maintaining quality and consistency across all orders.
- Engaged with customers to handle inquiries and resolve issues, fostering positive dining experiences.
- Processed transactions accurately using point-of-sale systems, ensuring swift service delivery.
- Operated kitchen equipment and maintained cleanliness standards to uphold food safety regulations.
- Collaborated with team members to streamline workflow during peak hours, enhancing overall efficiency.
Store Associate
HomeGoods
Rancho Cucamonga, CA
11.2021 - 04.2022
- Maintained store organization by restocking shelves and ensuring product displays met visual standards.
- Collaborated with team members to achieve daily sales goals and enhance customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Busser
Shakey's Pizza Parlor
Rancho Cucamonga, CA
06.2022 - 10.2022
- Cleaned and organized dining areas to enhance customer experience and maintain cleanliness standards.
- Assisted servers by delivering food and beverages promptly, ensuring efficient service flow.
- Collaborated with kitchen staff to restock supplies, contributing to uninterrupted operations during peak hours.
- Maintained table settings by resetting after each guest, supporting a welcoming atmosphere for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Store Associate
Target
Rancho Cucamonga, CA
10.2022 - 02.2023
- Assisted customers with product inquiries and provided knowledgeable recommendations.
- Operated cash register, processed transactions, and managed customer payments efficiently.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
Crew Member
Who Is the DJ Entertainment
Victorville, CA
04.2023 - Current
- Assisted in the setup and breakdown of event equipment, ensuring timely readiness for performances.
- Improved customer satisfaction by providing friendly and efficient service to each guest during events.
- Delivered responsive customer service by resolving inquiries and concerns, enhancing customer satisfaction.
Education
Associate of Science -
Chaffey College
Rancho Cucamonga, CA12-2027
High school diploma - undefined
Rancho Cucamonga High School
Rancho Cucamonga, CA05-2022
Skills
- Open-mindedness
- Helpful
- Friendly
- Dependable
- Adaptability
- Team player
- Strong Work ethic
- Good Communicator
- Good listener
- Teamwork and collaboration
- Self-discipline
- Family Oriented
Certification
Driver's License
Interests
Timeline
Crew Member
Who Is the DJ Entertainment
04.2023 - Current
Store Associate
Target
10.2022 - 02.2023
Busser
Shakey's Pizza Parlor
06.2022 - 10.2022
Store Associate
HomeGoods
11.2021 - 04.2022
McDonalds Crew Member
McDonalds
01.2021 - 10.2021
High school diploma - undefined
Rancho Cucamonga High School
Associate of Science -
Chaffey College
Additional Information
Authorized to work in the US for any employer