Jesse Jensen
Undergrad Student
Milwaukee,WI
Summary
Upbeat and compassionate natural resources student with a strong background in customer service and maintenance. Deeply knowledgeable and enthusiastic about the environment, mental health, diversity, and queer identity. Committed to promoting inclusivity and advocating for marginalized communities.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald’s
Stevens Point, Wisconsin
10.2023 - Current
- Provided quick and friendly service in a fast-paced environment.
- Used downtime to keep stations stocked, sanitized, and organized.
- Effectively communicated with team members to maximize efficiency.
- Responded to customer issues with empathy and professionalism to resolve issues quickly.
- Learned duties for multiple stations and multi-tasked when necessary.
- Performed closing tasks to ensure the store was ready for the opening shift.
Seasonal Worker
Milwaukee County Parks
Milwaukee, Wisconsin
06.2023 - 08.2024
- Performed general maintenance of park facilities.
- Utilized company vehicles daily to complete various tasks.
- Answered visitor questions and concerns.
- Prepared park facilities for events and checked in regularly to offer additional help.
- Quickly notified supervisors of matters requiring attention.
- Employed creative solutions to solve problems efficiently.
- Opened/closed community splash pad, supervising youth and providing first-aid.
- Safely disposed of biohazards and dangerous waste.
Republican National Convention Cleaner
One Source Staffing
Milwaukee, Wisconsin
07.2024 - 07.2024
- Worked with a team to effectively understand and relay important information to each other while facing multiple language barriers.
- Performed duties under high stress situations with visitors present.
- Cleaned and maintained lobbies, suites, stadium stands, etc.
- Adjusted to a high security environment and aided non-english speaking coworkers in doing so when necessary.
- Trained new employees on task procedures and expectations.
Emerging Artist Summer Intern
Art Start
Milwaukee, Wisconsin
06.2023 - 08.2023
- Worked with peers to plan, budget, and execute a community event.
- Created flyers for events.
- Performed group post-mortem reflections.
- Worked with a professionals in the art industry.
- Participated in creative brainstorming sessions with team.
- Assisted in managing and creating content for social media accounts.
Bobarista
Serenitea MKE
05.2022 - 08.2023
- Brewed/cooked teas and tapioca pearls, ensured both were available throughout the day.
- Efficiently managed tasks and assigned responsibilities among team members.
- Created and promoted seasonal drink offerings.
- Organized workspace for optimal productivity and safety.
- Handled customer complaints, defusing tense situations and resolving issues in a professional and timely manner.
- Performed closing duties and locked up the store upon completion.
- Trained new employees and posted "cheat-sheets" to help them adjust.
Barista
Newline Community Cafe
07.2021 - 08.2021
- Maintained and operated commercial coffee equipment.
- Memorized recipes for a variety of coffee and tea drinks.
- Maintained clean and organized workspace and lobby.
- Worked with other employees to create promotional social media content.
- Helped develop a seasonal beverage menu.
Skills
- Basic Spanish proficiency
- Verbal and written communication
- Interpersonal communication
- Critical thinking
- Problem-solving skills
- Adaptability
- Open-mindedness
- Empathy
- Post-mortem reflection
- Computer navigation
Timeline
Republican National Convention Cleaner
One Source Staffing
07.2024 - 07.2024
Crew Member
McDonald’s
10.2023 - Current
Seasonal Worker
Milwaukee County Parks
06.2023 - 08.2024
Emerging Artist Summer Intern
Art Start
06.2023 - 08.2023
Bobarista
Serenitea MKE
05.2022 - 08.2023
Barista
Newline Community Cafe
07.2021 - 08.2021