Jacob Cooper
Colorado Springs,CO
Summary
Reliable, punctual, hardworking, and highly-motivated employee with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Great at multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Closing Processor
Land Title Guarantee Company
Colorado Springs, CO
05.2024 - Current
- Reviewed title commitments, surveys, and other documents related to the transaction.
- Worked closely with underwriters, processors, attorneys, real estate agents, buyers, sellers and lenders throughout the entire closing process.
- Scheduled closings with clients and lenders.
- Organized and distributed closing packages to all parties involved in the transaction.
- Scanned and uploaded loan and related documents into system.
Car Detailer
Springs Detailing
Denver, CO
10.2023 - Current
- Cleaned vehicles to high standard of the company, extensively cleaning the interior and exterior of the vehicle, as well as correcting scratches in the paint and ceramic coating vehicles to protect for strong Colorado elements.
- Triple checking the vehicle is up to standards to ensure costumer satisfaction.
- Checked for any damage to the vehicle's interior or exterior before beginning detailing work.
Customer Service Advisor
Mister Car Wash
Denver, CO
05.2023 - 10.2023
- Provided customer service by responding to inquiries and resolving problems in a timely manner.
- Answered customer calls and emails inquiries promptly and courteously.
- Assisted customers with product selection, billing inquires, purchases and product knowledge.
- Helping assist customers with guidance through the carwash in and timely man and making the experience as easy and stress free as possible.
Zipline Guide
Adventures Out West
Manitou Springs, CO
04.2023 - 04.2023
- Performed daily safety and operational inspections of zipline equipment.
- Provided detailed explanation of safety procedures to customers before each tour.
- Assisted customers with zipline harnesses and helmets, ensuring proper fit and comfort.
- Assisted customers through the course with ease and safety, to ensure enjoyment and ensure everyone makes it back safe and sound.
Education
High School Diploma -
Liberty High School
Colorado Springs, CO05-2023
Skills
- Strong Work Ethic
- Effective Communication
- Team Cooperation
- Problem-solving abilities
- Organizational Skills
- Team Collaboration
- Safety Standards and Protocols
- Physical Fitness
- Equipment Inspection
- Weather Monitoring
- Safety Management
- Entertainment Coordination
- Personal Supervision
- Group Supervision
- Multitasking
- Emergency Response
- Attention to Detail
- Safety Training
- Equipment Setup
- Friendly, Positive Attitude
- Continuous Improvement
- Problem-solving aptitude
- Safety Demonstrations
- Collaboration and Teamwork
- Professionalism
Timeline
Closing Processor
Land Title Guarantee Company
05.2024 - Current
Car Detailer
Springs Detailing
10.2023 - Current
Customer Service Advisor
Mister Car Wash
05.2023 - 10.2023
Zipline Guide
Adventures Out West
04.2023 - 04.2023
High School Diploma -
Liberty High School
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