Professional Summary
Overview
Work History
Education
Skills
Timeline

Jacob Cormier

AT&T
Rayne,LA
31
years of professional experience

Results-driven professional with extensive experience as a Service Technician at AT&T, specializing in installation and repair of telecommunications equipment. Proven track record in enhancing customer satisfaction through effective communication and attention to detail. Committed to safety and preventive maintenance, ensuring optimal performance and reliability in all operations.

Work History

White House Liaison Office

4 Years
United States Marines Corps | 08.1995 - 08.1999
  • Coordinated communication between the White House and HMX-1 to enhance operational effectiveness.
  • Transportation and delivery of classified information from HMX-1 to Pentagon and White House.
  • Maintaining classified secure access for years while working with HMX-1.
  • Facilitated training sessions to ensure compliance with safety protocols and procedures.
  • Developed and maintained relationships with external departments for mission support.
  • Honorable discharge after four years with pay rate of E5

Service Technician

17 Years 11 Months
AT&T | 10.2008 - Current
  • Diagnosed and repaired telecommunications equipment to ensure optimal performance and customer satisfaction.
  • Conducted routine maintenance on network systems, improving reliability and reducing downtime.
  • Assisted customers with troubleshooting issues, enhancing their experience through effective communication.
  • Collaborated with team members to streamline service processes, increasing overall efficiency of operations.

CDL Driver/Equipment Operator

6 Years
BJ Services | 10.2002 - 10.2008
  • Operated commercial vehicles to transport materials safely and efficiently.
  • Conducted pre-trip inspections ensuring compliance with safety regulations.
  • Maintained accurate logs of driving hours and vehicle maintenance.
  • Delivered exceptional customer service while interacting with clients at job sites.
  • Operating oilfield equipment on site safely and productively.

Education

Commercial Drivers License

SLCC | Crowley, LA

High School Diploma

Crowley High School | Crowley, LA | 04.1995

Attended SLCC of Crowley, La in 2001 for CDL training. Three month course.

Skills

Installation and repair
Installation and repair of fiber optic cable
Attention to detail
Safety record second to none
Preventive Maintenance
Customer service

Timeline

Service Technician

AT&T
10.2008 - CurrentRead More

CDL Driver/Equipment Operator

BJ Services
10.2002 - 10.2008Read More

White House Liaison Office

United States Marines Corps
08.1995 - 08.1999Read More

SLCC

Commercial Drivers License
Read More

Crowley High School

High School Diploma
Read More
Jacob Cormier