Jacob Cote
Customer Service Representative
Lexington,KY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Mutual Funds Representative
John Hancock
03.2022 - Current
- Answering the phone, processing trades, talking about mutual funds, explaining John Hancock services, filing paperwork, reviewing accounts.
Medical Screener
Octapharma Plasma
Chattanooga, TN
01.2021 - 06.2021
- Drawing iron & protein, inputting information into computers, verifying donor information, checking vital signs.
Receptionist
The Ark Pet Spa & Hotel
Chattanooga, TN
01.2019 - 03.2020
- Answering the phone, setting and confirming appointments, cashiering, cleaning the shop
- Working with dogs, cats, and other animals.
Donor Processor
Knoxville Plasma
Knoxville, TN
02.2018 - 07.2018
- Drawing iron & protein, inputting information into computers, verifying donor information, checking vital signs.
Physicians Regional Medical Center
Knoxville, TN
11.2017 - 02.2018
- Patient care, transporting patients, drawing labs and running tests, checking vital signs
Receptionist
Roosters Mens Grooming Center
Knoxville, TN
03.2017 - 11.2017
- Answering phone, setting and confirming appointments, cashiering, cleaning the shop.
Customer Care Representative
Elavon
Knoxville, TN
10.2016 - 03.2017
- Answering phone, troubleshooting terminals, answering questions about billing, making changes on customer accounts, submitting forms for customers.
Education
High School Diploma -
Moorcroft High School
09.2011 - 05.2015
Skills
Proficient with technology, able to communicate, problem solving, troubleshooting, customer service, patient transport, EKG, working with animals, cashiering, financial services, Extra Extreme, TA2000, AWD, Microsoft Office
Timeline
Mutual Funds Representative
John Hancock
03.2022 - Current
Medical Screener
Octapharma Plasma
01.2021 - 06.2021
Receptionist
The Ark Pet Spa & Hotel
01.2019 - 03.2020
Donor Processor
Knoxville Plasma
02.2018 - 07.2018
Physicians Regional Medical Center
11.2017 - 02.2018
Receptionist
Roosters Mens Grooming Center
03.2017 - 11.2017
Customer Care Representative
Elavon
10.2016 - 03.2017
High School Diploma -
Moorcroft High School
09.2011 - 05.2015