Jacob Cuoco
Fairhaven,MA
Summary
Having cultivated a career in the realm of public service, my focus has gravitated towards furnishing essential emergency care and responses to bolster public safety initiatives. In my role as a lifeguard and supervisor I have learned to communicate effectively both with the public and among my team. Working at a state park as a supervisor has showed me the importance of attitude and proper communication when serving the public. In my role as a supervisor I was also responsible for creating documents such as Employee Misconduct Synopsis and Emergency Action Plans, after creating a Emergency Action Plan I would then drill the lifeguards and educate them on proper procedures.
Overview
7
7
years of professional experience
Work History
Asset Protection Associate
Stop & Shop
Wareham, MA
12.2023 - Current
- Executed safety protocols to protect the store's assets.
- Monitored CCTV surveillance to detect suspicious activity.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Conducted investigations related to inventory discrepancies and shrinkage control.
- Performed daily audits of cash registers and ensured accuracy of transactions.
- Monitored associate dishonesty.
- Enforced company policies among associates.
- Worked in different stores with different management teams in order to enforce company policies and assist with safety concerns.
Waterfront Supervisor II
Department Of Conservation And Recreation
Fairhaven, MA
05.2022 - 09.2023
- As a Waterfront Supervisor, I am responsible for the overall care and management of a beach. In my role, I manage a staff of 7 lifeguards who I train daily both physically and through in service education. My responsibilities also reside in assuring proper communication between Park Operational Staff and Waterfront operations during emergencies. In my daily role, I regularly patrol the beach and park while enforcing DCR regulations and policies, often preventing alcohol and drug use on the grounds as well as promoting waterfront safety and regulations in the swimming areas.
- Evaluated performance of staff and addressed areas needing improvement.
- Oversaw equipment storage space by assigning cleaning and organizing duties.
- Tested lifeguards' skillsets using scenario simulations and inservice trainings.
Desk Attendant
Westfield State University
Westfield, MA
09.2021 - 05.2023
- In my employment I was responsible for checking people into the gym, as well as receiving incoming phone calls and scheduling people in for fitness classes. Additionally, I was also responsible for maintaining fitness equipment by cleaning equipment and assessing possible hazards or faulty equipment.
Lifeguard I
Department Of Conservation And Recreation
Fairhaven, MA
06.2019 - 08.2020
- As a waterfront lifeguard, I watched over patrons in a swim zone and enforced policies and regulations in unguarded sectors. In my role, I also provided first aid and assistance in emergency medical response situations.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Filled out incident and accident reports and submitted to supervisor.
Lifeguard
Boys and Girls Club of Fall River
Fall River, MA
06.2018 - 08.2018
- My duties were to guard the pool as well as care for the pool's chemical needs. I was often tasked to also cover and assist the camp nurse with minor medical incidents during her lunch breaks.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Maintained neat and clean pool area and clean water.
- Logged chemical readings to keep pool water at safe levels and avoid potential illness among patrons.
- Instructed participants in proper stroke techniques to encourage self-reliant swimming.
- Created strategies to help meet needs of mentally and physically challenged swimmers.
Lifeguard
Water Wizz of Cape Cod
Wareham, MA
06.2017 - 08.2017
- As a lifeguard at a water park I was responsible for maintaining and surveying numerous patrons in swim areas and rides. My responsibilities also brought me towards providing first aid and assistance with lost children.
Education
Some College (No Degree) - Criminal Justice
Westfield State University
Westfield, MASkills
- Staff Management
- Emergency Response
- Critical Thinking
- Communication
Timeline
Asset Protection Associate
Stop & Shop
12.2023 - Current
Waterfront Supervisor II
Department Of Conservation And Recreation
05.2022 - 09.2023
Desk Attendant
Westfield State University
09.2021 - 05.2023
Lifeguard I
Department Of Conservation And Recreation
06.2019 - 08.2020
Lifeguard
Boys and Girls Club of Fall River
06.2018 - 08.2018
Lifeguard
Water Wizz of Cape Cod
06.2017 - 08.2017
Some College (No Degree) - Criminal Justice
Westfield State University