Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Dailey

Martinsburg

Summary

Accomplished manager known for driving operational improvements and maintaining budgetary discipline. Committed to fostering a high-performing team environment while ensuring top-quality customer experiences and effective inventory management.

Overview

7
7
years of professional experience

Work History

Manager

Blaze Pizza
Martinsburg
02.2025 - Current
  • Supervised daily operations and staff performance to ensure seamless service in fast-paced environment.
  • Trained new team members on pizza preparation and customer service standards to uphold quality and consistency.
  • Managed inventory levels and ensured freshness of ingredients for quality products.
  • Resolved customer complaints promptly to improve customer satisfaction and retention.

Assistant General Manager

Five Guys
Phoenix
07.2020 - 12.2024
  • Supported management of daily operations and staff schedules to ensure smooth functioning.
  • Developed and coordinated training programs for new team members to enhance onboarding experience.
  • Implemented operational improvements to streamline workflows.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.

Wait Staff Member

Bavarian Inn
Shepherdstown
01.2019 - 03.2020
  • Facilitated menu presentations and detailed daily specials to enhance guest dining experience.
  • Coordinated with kitchen staff to guarantee prompt food delivery, ensuring guest satisfaction.
  • Accurately processed guest payments, contributing to smooth and efficient meal conclusion.

Education

High School Diploma -

Musselman High School
Inwood, WV

Skills

  • Supply chain management
  • Financial oversight
  • Operational efficiency
  • Team leadership
  • Staff training and development
  • Customer service excellence

Timeline

Manager

Blaze Pizza
02.2025 - Current

Assistant General Manager

Five Guys
07.2020 - 12.2024

Wait Staff Member

Bavarian Inn
01.2019 - 03.2020

High School Diploma -

Musselman High School
Jacob Dailey