Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Jacob Dames

Irrigon,Oregon

Summary

Dynamic and dedicated professional with extensive experience at Ace Hardware, excelling in customer service and problem-solving. Proven ability to resolve conflicts with empathy, enhancing customer loyalty. Skilled in operating hand and power tools, while maintaining a clean and organized workspace. Committed to teamwork and delivering exceptional results under pressure.

Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.

Overview

2
2
years of professional experience

Work History

Cashier/Sales Associate/ STIHL Associate/Forklift Operator

Ace Hardware
08.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Work on STIHL units and quick diagnostic
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.

Education

Irrigon JR/SR Highschool
Irrigon, OR

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Attention to detail
  • Problem-solving
  • Teamwork and collaboration
  • Troubleshooting
  • Maintenance and repairs
  • Hand and power tools

Interests

  • Video Gaming
  • Watching Movies and TV Shows
  • DIY and Home Improvement
  • I like working with my hands and fixing things
  • Playing Sports
  • Camping

Timeline

Cashier/Sales Associate/ STIHL Associate/Forklift Operator

Ace Hardware
08.2023 - Current

Irrigon JR/SR Highschool
Jacob Dames