Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Deckard

Portland,NM

Summary

Motivated worker with experience working closely with teammates to serve customers. Diligently follows recipes to prepare food. Conscientious and self-directed professional successful at working quickly and accurately.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

23
23
years of professional experience

Work History

Shift Manager

Amatos
02.2003 - 08.2025
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Excelled in every store position and regularly backed up front-line staff.
  • Trained and mentored new employees to maximize team performance.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Food Service Worker

Amatos
02.2003 - 08.2025
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Learned other teammates' work tasks to train as backup.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Processed customer payments and balanced cash drawers.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Utilized POS system to receive and process food and beverage orders.

Education

High School Diploma -

South Portland High School
South Portland, Me
06.2003

Skills

  • Rules enforcement
  • Policy enforcement
  • Delegating work
  • Safety compliance
  • Decision-making
  • Cash handling
  • Food assembly
  • Work station sanitation
  • Food allergy awareness
  • Fast-paced environment
  • Food rotation
  • Supply stocking
  • Multitaski
  • Flexible schedule
  • Food handling standards
  • Temperature control
  • Quick learner
  • Working quickly
  • Food safety
  • Dishwashing and sanitization
  • Problem-solving
  • Cleaning and sanitation
  • Knife use
  • Food and safety standards
  • Cash register operation
  • Productivity and efficiency
  • Equipment operation
  • Safe food handling
  • Quality control
  • Strong work ethic
  • Food preparation
  • Proper food temperatures

Timeline

Shift Manager

Amatos
02.2003 - 08.2025

Food Service Worker

Amatos
02.2003 - 08.2025

High School Diploma -

South Portland High School