Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jacob Decker

Hilo,HI
Jacob Decker

Summary

Dynamic professional with a proven track record in enhancing customer service and safety management at Hele Gas and Nan Inc. Leveraged fitness knowledge and exceptional communication skills to streamline operations and reduce accident rates. Skilled in nutrition counseling and client progress tracking, consistently improving service quality and operational safety.

Overview

25
years of professional experience

Work History

Island of Hawaii YMCA

Gym Associate
04.2024 - Current

Job overview

Operate POS. Check in members. Maintain equipment and facilities.

Waiakea Water

Quality Control Technician
01.2023 - 02.2024

Job overview

Inspect and ensure quality on all products coming into and leaving the plant.

Hele Gas

Customer Service
03.2021 - 02.2023

Job overview

  • Increased revenue through effective customer service and inventory management.
  • Provided exceptional customer service, ensuring positive experiences for all members.
  • Enhanced branch operations by streamlining customer service processes.
  • Enhanced member retention through personalized engagement and excellent customer service.
  • Operate POS

Nan Inc

Safety Manager
01.2000 - 01.2010

Job overview

  • Collaborated with management to develop company-wide safety policies, procedures, and guidelines.
  • Conducted thorough accident investigations to identify root causes and prevent future occurrences.
  • Developed and implemented safety programs.
  • Reduced accident rates through proactive hazard identification, analysis, and mitigation strategies.
  • Enforce safety rules and procedures on the jobsite
  • Maintain MSDS

Education

University of Hawaii Hilo
Hilo

Bachelor of Science from Psychology
12-2026

University Overview

Hawaii Community College
Hilo

Associate of Arts from Liberal Arts
12-2024

University Overview

Skills

  • Scheduling flexibility
  • Fitness knowledge
  • Nutrition counseling
  • Client progress tracking

Timeline

Gym Associate
Island of Hawaii YMCA
04.2024 - Current
Quality Control Technician
Waiakea Water
01.2023 - 02.2024
Customer Service
Hele Gas
03.2021 - 02.2023
Safety Manager
Nan Inc
01.2000 - 01.2010
University of Hawaii Hilo
Bachelor of Science from Psychology
Hawaii Community College
Associate of Arts from Liberal Arts
Jacob Decker