Summary
Overview
Work History
Education
Skills
Leadership And Teamwork
Affiliations
References
Timeline
Generic

Jacob Diederich

Fort Collins,CO

Summary

Dynamic Facility Manager at NOCO Sports Center with a proven track record in implementing safety protocols and enhancing operational efficiency. Skilled in effective communication and time management, I excel at fostering teamwork and ensuring high standards of cleanliness. Passionate about delivering exceptional customer service and creating a safe environment for all.

Overview

5
5
years of professional experience

Work History

Facility Manager

NOCO sports Center
Windsor, CO
11.2023 - Current
  • Assisted in developing and implementing safety protocols across facilities.
  • Conducted regular inspections to identify maintenance needs and potential hazards.
  • Implemented cleaning schedules to ensure hygienic standards throughout the premises.

Referee

NOCO Sports Center
Windsor, Colorado
11.2023 - Current
  • Enforced rules and regulations during competitive matches.
  • Collaborated with coaches to address disputes and clarify decisions.
  • Communicated effectively with players to ensure understanding of game conduct.
  • Observed player behavior to maintain a safe and fair playing environment.

Customer Success Intern

Cloud Coach
Fort Collins, Colorado
05.2024 - 08.2024
  • Collaborated with cross-functional teams to streamline communication and workflow.
  • Managed scheduling and logistics for events and training sessions efficiently.
  • Maintained accurate records of all activities performed throughout internship period.

Online Personal Shopper

Lowes
Broomfield, Colorado
05.2022 - 08.2023
  • Coordinated with customers to understand their shopping needs and style preferences.
  • Analyzed customer feedback to refine product selections and improve satisfaction.
  • Assisted customers with order placements and tracking throughout the purchasing process.

Sandwich Artist

Subway
Fort Collins, Colorado
01.2022 - 05.2022
  • I made sandwiches for customers, closed the store up at night, and ensured cleanliness.
  • Prepared fresh sandwiches according to customer specifications and Subway standards.

Service Clerk

King Soopers
Broomfield, Colorado
03.2021 - 07.2021
  • Cashed out customers, ensured store cleanliness, brought in carts and stocked groceries.
  • Assisted customers with inquiries and product selections in a friendly manner.
  • Operated cash register, processed transactions accurately and efficiently.
  • Stocked shelves, ensuring products were organized and properly labeled.

Education

Liberal Arts

Colorado State University
Fort Collins, CO
12-2025

High School -

Legacy High School
Broomfield, CO
05.2021

Skills

  • Customer service
  • Effective communication
  • Customer service
  • Time management
  • Microsoft Office Suite
  • Social media
  • Google-based platforms
  • Team collaboration
  • Attention to detail

Leadership And Teamwork

I played competitive basketball for 6+ years as a forward and guard. This allowed me to engage my leadership abilities, create a positive and productive team environment and gave me a solid work ethic.

Affiliations

I have been an athlete all my life and love being active. I played basketball for 10 years through club and high school and now I just like to play at any Rec center.

References

References available upon request.

Timeline

Customer Success Intern

Cloud Coach
05.2024 - 08.2024

Facility Manager

NOCO sports Center
11.2023 - Current

Referee

NOCO Sports Center
11.2023 - Current

Online Personal Shopper

Lowes
05.2022 - 08.2023

Sandwich Artist

Subway
01.2022 - 05.2022

Service Clerk

King Soopers
03.2021 - 07.2021

Liberal Arts

Colorado State University

High School -

Legacy High School