Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Dodge

Placerville,CA

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

Work History

Customer Service Volunteer

Prarie City Race Way
Folsom, CA
05.2024 - 05.2024
  • Counted and balanced cash drawer at the beginning and end of shift.
  • Provided exceptional customer service by responding promptly to inquiries and requests for assistance.
  • Processed customer payments in a timely manner while providing excellent customer service.
  • Processed customer payments by cash or credit card accurately and efficiently.
  • Kept work area neat and organized at all times.
  • Demonstrated ability to work independently with minimal supervision.
  • Provided excellent customer service to ensure a positive customer experience.
  • Handled money according to company policy.
  • Calculated and counted change quickly.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Processed sales transactions to prevent long customer wait times.
  • Collected payments and provided accurate change.

Education

High School Diploma -

El Dorado High School
Placerville, CA
05-2024

Skills

  • Complaint handling
  • Punctuality and reliability
  • Calm demeanor
  • Customer focus
  • Prioritization
  • Task prioritization
  • Money handling
  • Credit card payment processing
  • Exceptional customer service

Timeline

Customer Service Volunteer

Prarie City Race Way
05.2024 - 05.2024

High School Diploma -

El Dorado High School
Jacob Dodge