Jacob Duffy
Plymouth MA,MA
Summary
Proven track record of enhancing customer satisfaction and streamlining operations, evidenced by my tenure at Gellar's Snack Bar. Skilled in equipment maintenance and effective communication, I excel in problem-solving and relationship building, significantly contributing to operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Service Crew Member
Gellar's Snack Bar
Plymouth, MA
05.2023 - Current
- Took orders from patrons and input selections into store computer system.
- Prioritized and completed tasks throughout every shift to support store operations.
- Delivered quality products within specified time frames while adhering to company standards.
- Assembled and served meals according to specific guest requirements.
- Monitored inventory levels of supplies needed for daily operations.
- Verified that all guests had an enjoyable experience before leaving the premises.
Technician
Gellar's Service Station
Plymouth, MA
07.2022 - Current
- Performed routine maintenance on vehicles including oil changes and tire rotations.
- Managed quality control and maintained high level of customer satisfaction.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Communicated with distributors to acquire necessary equipment for projects.
- Operated specialized diagnostic tools used to identify system faults.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
Education
Some College (No Degree) - Physical Therapy
Bridgewater State University
Bridgewater, MA11-2024
High School Diploma -
Plymouth South High School
Plymouth, MA06-2024
Skills
- Customer service
- Equipment maintenance
- Effective communication
- Time management
- Problem solving
- Task prioritization
- Preventive Maintenance
- Scheduling
- Relationship building
- Sanitizing
Affiliations
During my high school career I participated in multiple sports. In the fall I played football and I wrestled in the winter. During both my sports seasons I had to learn how to balance my time between sports, school, and a personal life. This require a lot of self-awareness and discipline.
Accomplishments
- My senior year I was given an opportunity to be one of three captains of my wrestling team. Throughout my last season I did my best to push my teammate to their best potential through guidance and positive encouragement.
Certification
- I finished a certification course for Physical Therapy Aides through Bridgewater State University.
References
References available upon request.
Timeline
Service Crew Member
Gellar's Snack Bar
05.2023 - Current
Technician
Gellar's Service Station
07.2022 - Current
- I finished a certification course for Physical Therapy Aides through Bridgewater State University.
Some College (No Degree) - Physical Therapy
Bridgewater State University
High School Diploma -
Plymouth South High School
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