Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Dyer

Laguna Hills,CA

Summary

Dedicated and passionate college graduate currently looking to gain experience and knowledge in a fast-paced, team environment. My goal is to further develop my personal and professional skills while also improving business, customer service, and efficiency within the workplace.

Overview

10
10
years of professional experience

Work History

Pool Service Technician

Pool Heaven
Huntington Beach, CA
08.2023 - Current
  • Providing weekly pool cleaning service to a consistent customer base, maintaining proper water chemistry, communicating with managers when issues are presented, communicating with customers about any updates or problems with their pool, helping to schedule maintenance and repair appointments

Crew Member

Trader Joe's
Irvine, CA
05.2022 - 08.2023
  • Providing customers with a memorable grocery experience, maintaining current product knowledge, stocking dry goods/produce/dairy/meat, handling cash and operating a register, breaking down shipments and pallets, operating a garbage baler, cleaning and sanitizing the store and restrooms, retrieving carts

Customer Service/Cashier

Whole Foods Market
Laguna Niguel, CA
06.2016 - 01.2018
  • Ringing up customers, returning items, sharing knowledge of store products, checking item availability, bagging groceries, collecting shopping carts, ensuring a positive customer experience

Shift Leader

Bowl of Heaven
Laguna Niguel
05.2015 - 03.2016
  • Lead opening/closing shifts, send shift reports, place fruit/vegetable orders, preparation of food/juices, count money in the store safe, prepare cash drops, keep establishment clean at all times, ensuring a positive customer experience

Supervisor

Yogurtland
Laguna Niguel
05.2014 - 07.2015
  • Lead opening/closing shifts, place yogurt/topping orders for the store, deliver yogurt/supplies to other local stores, assist in training new employees, keep establishment clean at all times, count money in the store safe, prepare cash drops, divide employee tips, disassembly/maintenance of yogurt machines, ensuring a positive customer experience

Education

Bachelor's - Professional Studies in Music Production

Berklee College of Music
Boston, MA
06.2020

General Education - Music Production

Saddleback Community College
Mission Viejo, CA
06.2017

Skills

  • Customer Service
  • Proficient in Microsoft Office (both Windows and Mac)
  • Audio Editing/Music Production
  • Guitarist

Timeline

Pool Service Technician

Pool Heaven
08.2023 - Current

Crew Member

Trader Joe's
05.2022 - 08.2023

Customer Service/Cashier

Whole Foods Market
06.2016 - 01.2018

Shift Leader

Bowl of Heaven
05.2015 - 03.2016

Supervisor

Yogurtland
05.2014 - 07.2015

Bachelor's - Professional Studies in Music Production

Berklee College of Music

General Education - Music Production

Saddleback Community College

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Jacob Dyer