Jacob Elia
Cottage Grove,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Proficient at working efficiently both unsupervised and collaboratively. Previous team lead and supervisor experience with strong attention to professionalism through effective task management and customer service.
Overview
6
6
years of professional experience
Work History
Customized Solutions
Van Meter Inc
Cottage Grove, MN
04.2024 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked both independently and collaboratively to ensure top tier customer service.
- Gained extensive knowledge in eclipse to complete various day to day tasks.
3rd Party Shipping (Starship)
Van Meter Inc
Cottage Grove, USA
04.2021 - 04.2024
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to our freight shipping processes.
Assistant Store Manager
Linn Companies (BP gas station)
Cottage Grove, USA
02.2020 - 03.2021
- Supervised daily store operations and staff performance.
- Managed inventory levels and conducted regular stock assessments.
- Trained new employees on customer service and store procedures.
- Handled customer inquiries and resolved complaints efficiently and effectively.
- Coordinated staff schedules to meet operational needs effectively.
- Oversaw daily cash handling procedures, investigating and resolving discrepancies as necessary.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Education
Diploma -
East Ridge High School
WOODBURY, MNInformation Technology (IT) -
Inver Hills Community College
INVER GROVE HEIGHTS, MNSkills
- High level of knowledge in day-to-day eclipse functions
- Effectively working self sufficiently and collaboratively
- Attention to detail
- Strong critical thinking skills
- Task prioritization
- Dependable and responsible
- Previous managerial experience
Personal Information
Date of Birth: 09/20/99
Timeline
Customized Solutions
Van Meter Inc
04.2024 - Current
3rd Party Shipping (Starship)
Van Meter Inc
04.2021 - 04.2024
Assistant Store Manager
Linn Companies (BP gas station)
02.2020 - 03.2021
Diploma -
East Ridge High School
Information Technology (IT) -
Inver Hills Community College