Jacob Emerson
Troy,NC
Summary
Results-driven professional with extensive experience in delivery operations and machine operation. Known for exceptional teamwork, safety compliance, and commitment to quality assurance. Aiming to enhance customer satisfaction through efficient delivery and installation practices.
Overview
10
10
years of professional experience
Work History
Box Truck Delivery Driver
Lowes Distribution Center
Greensboro, NC
02.2024 - Current
- Delivered appliances such as washers, dryers, stoves, refrigerators with white glove service efficiently ensuring timely service and customer satisfaction.
- Managed and operated daily delivery routes, consistently meeting strict time windows between locations.
- Administered satisfaction surveys to gather feedback and improve service quality.
- Conducted pre-trip inspections on delivery vehicles, maintaining safety and compliance standards.
Die Cutter Operator
PaperWorks
Mount Gilead, NC
03.2023 - 02.2024
- Operated die cutting machines to produce high-quality paper products for major brands.
- Monitored production processes to ensure adherence to safety and quality standards.
- Received and set up materials from printing press, ensuring accurate make ready process and job jacket matching.
- Maintained equipment by performing regular inspections and troubleshooting issues.
Printing Press Operator
St Johns Packaging
Greensboro, NC
05.2021 - 03.2023
- Operated and maintained multiple printing presses to ensure optimal production efficiency.
- Monitored print quality, adjusting settings to achieve desired color accuracy and consistency.
- Conducted routine maintenance on printing equipment, reducing downtime and enhancing operational reliability.
- Assisted in the operation of web press equipment to produce high-quality printed materials. Supported team members in maintaining ink technology for optimal performance. Contributed to the setup and adjustment of printing processes to meet production standards.
Press Brake Operator
Triad Corrugated Metal
Asheboro, NC
09.2019 - 05.2021
- Operated press brake machinery to bend and form ALL metal components in the facility, supporting core operations.
- Interpreted blueprints and technical drawings to ensure precise fabrication of parts.
- Managed computer data entry for all parts entering and leaving stock, improving inventory efficiency.
- Collaborated with team members to streamline production processes, enhancing workflow efficiency.
In Home Delivery
West Express
High Point, NC
06.2016 - 09.2019
- Delivered furniture across California , Nevada , and surrounding regions with White Glove services.
- Set up and assembled , couches, sofas, dressers, and bed frames in customers home ensuring satisfaction.
- Operated on the road for two weeks at a time adhering to strict time-framed delivery routes.
- Managed daily customer interactions, providing professional service & resolving issues promptly.
Education
High School Diploma -
Asheboro High School
Asheboro, NCSkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Machine Operator
- Delivery & Installation
Timeline
Box Truck Delivery Driver
Lowes Distribution Center
02.2024 - Current
Die Cutter Operator
PaperWorks
03.2023 - 02.2024
Printing Press Operator
St Johns Packaging
05.2021 - 03.2023
Press Brake Operator
Triad Corrugated Metal
09.2019 - 05.2021
In Home Delivery
West Express
06.2016 - 09.2019
High School Diploma -
Asheboro High School