Jacob Estrella
Anaheim,CA
Summary
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
4
4
years of professional experience
2025
2025
years of post-secondary education
Work History
Shift Manager
Shakeys Pizza Parlor
Anaheim, CA
01.2022 - Current
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained new staff on menu items and customer service standards.
- Managed inventory levels and coordinated supply orders for ingredients.
- Resolved customer complaints promptly to uphold the establishment's reputation.
- Coordinated shift schedules to optimize coverage during peak hours.
- Managed daily cash intake by counting out registers and tabulating profits.
Education
Associate of Science - Criminal Justice
Santa Ana College
Santa Ana, CA 08.2021 - 05.2025
Magnolia High School
Anaheim, CASkills
- Effective communication
- Customer service
- Team building
- Inventory management
- Data analysis
- Employee training
- Documentation and reporting
- Time management
- Electronics repair
- Computer assembly
Accomplishments
- Received numerous Honor Roll Student awards throughout high school
- Maintained perfect attendance record from grade school
- Student of The year award received 2017
- Graduated Santa Ana college with a AA Degree in Criminal Justice
Timeline
Shift Manager
Shakeys Pizza Parlor
01.2022 - Current
Associate of Science - Criminal Justice
Santa Ana College
08.2021 - 05.2025
Magnolia High School