Jacob Falletich
Denton
Summary
Cheerful, dedicated, and strong-willed professional with a proven ability to motivate and lead others through challenges. Thrives in dynamic environments and seeks a vibrant role as a mental performance coach to leverage expertise in teamwork, empathic listening, and problem-solving. Committed to fostering an atmosphere of positivity and resilience, ensuring every challenge is met with a solution-oriented mindset. Passionate about empowering individuals to reach their full potential while driving collective team success.
Overview
12
12
years of professional experience
Work History
Assistant Produce Leader
Kroger
08.2022 - Current
- Training, mentoring, and coaching team members to improve their performance and productivity.
- Utilizing excellent communication skills to effectively interact with management, coworkers, and customers from diverse backgrounds.
- Contributing to a positive work environment by fostering teamwork and supporting colleagues as needed.
- Developing expertise in product knowledge across various produce categories to assist customers accurately.
- Analyzing sales data to identify trends, adjusting inventory orders accordingly, for optimal performance.
- Developing promotional displays to increase customer engagement and sales in the produce section.
Courtesy Clerk, Cashier, Maintenance Clerk, Produce Clerk
Fry’s Food and Drug
03.2014 - 07.2022
- Coached, developed, and trained new staff on best practices for customer service, and department-specific/store policies.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Developed rapport with regular customers by remembering their preferences and providing personalized service.
- Frequently commended by customers for a friendly demeanor and a helpful attitude.
- Maintained cleanliness and organization of store environment to enhance operational efficiency.
Laborer
Jake’s Landscapes and Hardscapes
05.2017 - 07.2017
- Demonstrated a strong work ethic through punctuality, reliability, and dedication to job responsibilities.
- Collaborated with team members to accomplish daily goals within specified timeframes while maintaining quality standards.
- Followed instructions from supervisors to complete tasks efficiently.
- Operated power tools and equipment safely and efficiently to complete assigned tasks.
- Assisted in the installation of hardscape features, including patios, walkways, and retaining walls.
Education
Master of Science - Kinesiology
UNIVERSITY OF NORTH TEXAS
Denton, TX01.2024
Bachelor of Science - Psychology
ARIZONA STATE UNIVERSITY
Mesa, AZ05-2022
Skills
- Empathic listening
- Effective team leadership
- Performance coaching
- Customer engagement
- Collaborative teamwork
- Effective time management
- Clear communication skills
- Analytical reasoning
- Meticulous attention to detail
- Effective problem resolution
LANGUAGES
English (native)
Spanish (studying)
Interests
- Travel and cultural exploration (landmarks, historical sites, road trips, adventure travel)
- Outdoor activities: baseball, hiking, golfing, paddle boarding
- Creative and hands-on hobbies: cooking and DIY repairs
- Interests in astronomy, music, and gaming
Timeline
Assistant Produce Leader
Kroger
08.2022 - Current
Laborer
Jake’s Landscapes and Hardscapes
05.2017 - 07.2017
Courtesy Clerk, Cashier, Maintenance Clerk, Produce Clerk
Fry’s Food and Drug
03.2014 - 07.2022
Master of Science - Kinesiology
UNIVERSITY OF NORTH TEXAS
Bachelor of Science - Psychology
ARIZONA STATE UNIVERSITY