Jacob Falletich
Denton
Summary
Cheerful, dedicated, and strong-willed professional with a proven ability to motivate and lead others through challenges. Thrives in dynamic environments and seeks a vibrant role as a mental performance coach to leverage expertise in teamwork, empathic listening, and problem-solving. Committed to fostering an atmosphere of positivity and resilience, ensuring every challenge is met with a solution-oriented mindset. Passionate about empowering individuals to reach their full potential while driving collective team success.
Overview
12
12
years of professional experience
Work History
Assistant Produce Leader
Kroger
Denton, TX
08.2022 - Current
- Training, mentoring, and coaching team members to improve their performance and productivity.
- Utilizing excellent communication skills to effectively interact with management, coworkers, and customers from diverse backgrounds.
- Contributing to a positive work environment by fostering teamwork and supporting colleagues as needed.
- Developing expertise in product knowledge across various produce categories to assist customers accurately.
- Analyzing sales data to identify trends, adjusting inventory orders accordingly, for optimal performance.
- Developing promotional displays to increase customer engagement and sales in the produce section.
Courtesy Clerk, Cashier, Maintenance Clerk, Produce Clerk
Fry’s Food and Drug
Gilbert, AZ
03.2014 - 07.2022
- Coached, developed, and trained new staff on best practices for customer service, and department-specific/store policies.
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments.
- Developed rapport with regular customers by remembering their preferences and providing personalized service.
- Frequently commended by customers for a friendly demeanor and a helpful attitude.
- Maintained cleanliness and organization of store environment to enhance operational efficiency.
Laborer
Jake’s Landscapes and Hardscapes
Canandaigua, NY
05.2017 - 07.2017
- Demonstrated a strong work ethic through punctuality, reliability, and dedication to job responsibilities.
- Collaborated with team members to accomplish daily goals within specified timeframes while maintaining quality standards.
- Followed instructions from supervisors to complete tasks efficiently.
- Operated power tools and equipment safely and efficiently to complete assigned tasks.
- Assisted in the installation of hardscape features, including patios, walkways, and retaining walls.
Education
Master of Science - Kinesiology
UNIVERSITY OF NORTH TEXAS
Denton, TX01.2024
Bachelor of Science - Psychology
ARIZONA STATE UNIVERSITY
Mesa, AZ05-2022
Skills
- Empathic listening
- Effective team leadership
- Performance coaching
- Customer engagement
- Collaborative teamwork
- Effective time management
- Clear communication skills
- Analytical reasoning
- Meticulous attention to detail
- Effective problem resolution
LANGUAGES
English (native)
Spanish (studying)
Interests
- Travel and cultural exploration (landmarks, historical sites, road trips, adventure travel)
- Outdoor activities: baseball, hiking, golfing, paddle boarding
- Creative and hands-on hobbies: cooking and DIY repairs
- Interests in astronomy, music, and gaming
Timeline
Assistant Produce Leader
Kroger
08.2022 - Current
Laborer
Jake’s Landscapes and Hardscapes
05.2017 - 07.2017
Courtesy Clerk, Cashier, Maintenance Clerk, Produce Clerk
Fry’s Food and Drug
03.2014 - 07.2022
Master of Science - Kinesiology
UNIVERSITY OF NORTH TEXAS
Bachelor of Science - Psychology
ARIZONA STATE UNIVERSITY