Jacob Ferguson
Newark,NY
Summary
Skilled Solar Technician with background in installation, maintenance, and troubleshooting of solar energy systems. Possess strong understanding of photovoltaic (PV) system design principles and safety practices. Strengths include problem-solving abilities, technological aptitude, and commitment to sustainable energy solutions. Previous roles have consistently resulted in improved system efficiency and reduced downtime due to proactive maintenance protocols.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Solar Service Technician
Halco
Newark, New York
05.2023 - 11.2024
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Troubleshot electrical circuits using schematics and diagrams.
- Communicated with distributors to acquire necessary equipment for projects.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Provided training on the safe usage of equipment when needed.
- Assisted with installation projects at both residential and commercial sites.
- Implemented troubleshooting tactics to identify causes of poor machine performance.
- Completed documentation promptly, enabling service requests to be properly recorded and tracked.
- Communicated with clients for outstanding customer service and to increase repeat business.
- Installed new components or replaced defective parts to restore functionality.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Performed onsite repair of equipment at customer locations.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Performed electrical wiring of solar panels, inverters, and other components.
- Inspected roofs for potential safety hazards prior to installation of solar modules.
- Installed solar panels safely in extreme hot and cold weather, in confined crawl spaces and on roofs of multi-story buildings.
- Assisted in the design of new photovoltaic systems according to customer needs.
- Repaired parts by using technical knowledge, special tools and soldering skills.
- Conducted maintenance on solar equipment to ensure optimal performance.
- Programmed microcontrollers used to control various aspects of a system's operation.
- Loaded materials, tools and equipment on truck at beginning of each shift.
- Installed solar collection mounting devices and plumbing elements, applying weather sealant to maintain effective structural integrity.
- Maintained records detailing installation activities, repairs, inspections.
- Inspected job site before project start to identify obstacles and resolve issues.
- Repaired damaged components such as inverters, charge controllers, and other related parts.
- Provided technical support to customers regarding their existing or newly installed solar systems.
- Installed and configured photovoltaic systems in accordance with industry standards.
- Developed and maintained relationships with potential and existing customers.
- Attended seminars and workshops related to advancements in the field of photovoltaics.
- Read technical manuals and schematics to understanding specific configurations.
- Monitored electricity output from each component within a PV system.
- Tested operation and functionality of mechanical, plumbing, electrical, and control systems according to operational expectations.
- Troubleshot issues with existing solar systems and repaired them as needed.
- Set up remote access points for remote monitoring of customer's solar systems.
- Attended training sessions on new products, installation methodology and safety and proactively kept solar skills current.
- Ensured that all installations adhered to local building codes and regulations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized various software and tools to streamline processes and optimize performance.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Commercial Electrician
Colacino Industries
Newark, NY
02.2020 - 03.2023
- Connected wires to circuit breakers, transformers, or other components.
- Ensured that all work was done according to local building codes and safety regulations.
- Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
- Repaired damaged cables by replacing insulation, splicing wires.
- Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
- Placed and installed safety systems and set up emergency lighting, uninterruptible power systems and battery systems.
- Replaced faulty circuit breakers, fuses, relays and switches.
- Managed inventory and supplies to ensure materials were available when needed.
- Worked with cross-functional teams to achieve goals.
Service Electrician
Jrc electrical contracting llc
Newark, NY
01.2018 - 01.2020
- Verified proper operation of installed systems through use of voltage meters and amp meters.
- Tested electrical systems and circuit continuity using ohmmeters, voltmeters, or oscilloscopes.
- Used power construction equipment, measuring devices and testing equipment to complete electrical installations.
- Installed electrical systems for houses and other job sites.
- Assembled conduit runs using hand tools such as benders, cutters and threaders.
- Installed conduits or pipes inside partitions, walls or other designated, concealed areas.
- Disassembled machinery to replace defective components or adjust clearances between moving parts.
- Tested continuity of circuit paths using testing devices such as multi-meters or ohmmeters.
- Ran conduit lines between units in accordance with NEC standards.
- Repaired short circuits caused by faulty insulation or broken wires.
- Pulled insulated wires or cables through conduits to complete circuits.
- Connected wires to circuit breakers, junction boxes and components in residential and commercial properties.
- Maintained records of all work performed including parts used and cost estimates for future reference purposes.
- Dismantled electrical components using hand tools to disconnect and restore wiring connections.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Achieved cost-savings by developing functional solutions to problems.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Monroe Community College
Rochester, NY09-2009
Electrical, Electronics And Communications Engineering
Penn Foster College
Scottsdale, AZSkills
- Time tracking
- Work order prioritization
- Rapport building
- Customer relationship management
- Inventory management
- Hand tool expertise
- Problem and issue resolution
- Hand tools
- Attention to detail
- Troubleshooting and Diagnostics
- Repair techniques
- Quality control
- Maintenance and repair
- Electrical systems
- Project management
- Cost estimations
- Diagnostic testing
- Equipment inspection
- Valid Driver's license
- Testing and evaluation
- Warranty repair
- Customer service
- OSHA requirements
- Project estimation and bidding
- Analytical thinking
- Client education
- Equipment calibration
- Professional and courteous
- System upgrades
- Power tool proficiency
- Work with minimal supervision
- Troubleshooting and analysis
- Grid interconnection
- Solar panel maintenance
- Battery storage systems
- System design
- Electrical troubleshooting
- Solar equipment knowledge
- Site assessment
- Outdoor installations
- Load calculation
Timeline
Solar Service Technician
Halco
05.2023 - 11.2024
Commercial Electrician
Colacino Industries
02.2020 - 03.2023
Service Electrician
Jrc electrical contracting llc
01.2018 - 01.2020
High School Diploma -
Monroe Community College
Electrical, Electronics And Communications Engineering
Penn Foster College