Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Florendo

Houston,TX

Summary

Dynamic Service Specialist with a proven track record at Ecolab, recognized as a "Safety Champion" for meticulous inspections and detailed reporting. Skilled in team leadership and adaptability, I effectively apply pest control techniques while ensuring safety protocols are met, enhancing operational efficiency and customer satisfaction. I have gained many skills from my time serving in the military such as leadership, critical thinking skills, and professionalism.

Overview

9
9
years of professional experience

Work History

Service Specialist

Ecolab
04.2023 - 08.2025
  • Inspected commercial buildings and structures for pest issues.
  • Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
  • Demonstrated strong time management while efficiently coordinating a route servicing 85+ different businesses.
  • Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
  • Located and evaluated pest damage to buildings and grounds to determine extent and optimal corrective actions.
  • Applied pesticides to inside and outside of structures utilizing company protocols.
  • Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
  • Achieved "Safety Champion" award and title for having detailed reports and providing thorough inspections regarding safety mishaps at customer and general locations.
  • Achieved “Best Customer Service and Relations” award for building a strong relationship with customers through attentive service, clear communication, and prompt issue resolution.

Military Police

United States Air Force
02.2017 - 02.2023
  • Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
  • Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
  • Operated and maintained sophisticated communications equipment.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Kept detailed track of available field personnel and in-progress and completed calls.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Operated CCTV equipment, radios and ancillary equipment to reduce crime, disorder and fear of crime.

Attractions Attendant

Adventure Park
08.2016 - 02.2017
  • Assisted guests with transactions for rides and attractions to facilitate fun and exciting experiences.
  • Constructed displays and easy-to-read signage to help guests navigate attractions area.
  • Operated rides and attractions according to written guidelines to reduce injuries.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Performed troubleshooting and routine maintenance to keep equipment in optimal working condition.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.

Sanitation Crew Member

Fresh Select
06.2016 - 08.2016
  • Collected, sorted and disposed of garbage and recycling from production work areas.
  • Washed down facility walls, floors and doors regularly with cleaning solutions and sprayers.
  • Maintained neat, clean and sanitized work areas.
  • Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
  • Followed company and OSHA safety protocols for handling and disposing of hazardous materials.
  • Attended to building parking lots and grounds each day to keep outside areas clean and neat.
  • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.

Education

Associate of Science - Radiology

Lone Star College
Houston, TX
09-2027

Skills

  • Team Leadership
  • Teamwork
  • Time Management
  • Adaptability
  • Customer Service
  • Vehicle Operations

Timeline

Service Specialist

Ecolab
04.2023 - 08.2025

Military Police

United States Air Force
02.2017 - 02.2023

Attractions Attendant

Adventure Park
08.2016 - 02.2017

Sanitation Crew Member

Fresh Select
06.2016 - 08.2016

Associate of Science - Radiology

Lone Star College

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