Jacob Flynn
Tallahassee
Summary
Income Analyst with a proven track record at the Department of Children and Family, excelling in data analysis and risk mitigation. Skilled in customer service and problem-solving, I investigated fraud cases, ensuring program integrity and delivering critical support during emergency benefits initiatives. Committed to achieving impactful results in every project.
Overview
7
7
years of professional experience
Work History
Income Analyst
Department of Children and Family
04.2023 - Current
- I am an income analyst for the food stamp and Medicaid programs
- I investigate and review cases suspected of or has been a victim of fraud
- Then proceed to verify the recipient has either committed fraud or their case is valid
- I have worked on a few different projects at my time at DCF which include disaster emergency benefits (DSANP), EBT fraud (Food stamps Fraud), and Medicaid renewal
Sales Associate
UPS Store
09.2022 - 04.2023
- I processed returns, shipped out packages, handled any questions or concerns customers had, closed the store, and after my boss would leave essentially ran the store
Catholic Prayer Cards
Tallahassee
03.2021 - 04.2023
- I dealt with customers and helping them place orders, processing and shipping out orders, assessing what supplies we had and what we needed, and I would go between stores to pick up the product that was new or running low
Security Team Member
Bullwinkle’s
01.2023 - 03.2023
- I was a member of security team
- This job included keeping everyone safe, throwing out people who were creating problems, checking ids to make sure everyone was over 21, and overall making sure the bar rules were being followed
Staff Assistant
Good Shepherd Catholic Church
Tallahassee
03.2020 - 09.2020
- I ensure that people are at the right place at the right time and provide audio and visual support for the live stream broadcast
- I assisted the Good Shepherd administration and staff, in providing safety and technical support for the staff and parishioners
- Also assisted in remodeling of the church's landscape
Office Support
Gadsden Medical Clinic
Quincy
06.2018 - 08.2018
- Filed, faxed, answered office phone, checked in patients, and assisted with medical screenings when necessary
Yard Care
Tallahassee
- Yard care for neighbors and Grandparents
- Yard care included mowing/edging lawns, hedge work, and planting trees and bushes
Education
Some College (No Degree) - Fire Academy then EMT school Next
Tallahassee Community College
Tallahassee, FLSkills
- Emergency response
- CPR certification
- First aid training
- Patient assessment
- Customer service
- Team collaboration
- Problem solving
- Data analysis
- Performance metrics
- Risk mitigation
- Data research and validation
References
References available upon request.
Timeline
Income Analyst
Department of Children and Family
04.2023 - Current
Security Team Member
Bullwinkle’s
01.2023 - 03.2023
Sales Associate
UPS Store
09.2022 - 04.2023
Catholic Prayer Cards
03.2021 - 04.2023
Staff Assistant
Good Shepherd Catholic Church
03.2020 - 09.2020
Office Support
Gadsden Medical Clinic
06.2018 - 08.2018
Yard Care
Some College (No Degree) - Fire Academy then EMT school Next
Tallahassee Community College
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