Jacob Gadberry
North Little Rock,AR
Summary
Knowledgeable, dedicated, and optimistic customer service professional with extensive experience, over 10 years, in the guest service industry. I want to be able to serve others and help customers find the perfect cannabis experience that is right for them. I have extensive knowledge of the plant and I’m very passionate about the amazing things cannabis can do for us. I have vast knowledge of terpenes, genetics, strains, and so much more.
Overview
14
14
years of professional experience
Work History
Budtender
LivWell Recreational/Medical Cannabis Dispensary
2020 S Colorado Blvd Denver, CO 80222
12.2022 - Current
- Work for the largest vertically integrated private cannabis company in the world via Pharmacann who owns LivWell Enlightened Health recreational and medical cannabis dispensaries
- Enhanced customer experience by providing personalized product recommendations based on individual needs and preferences.
- Assisted in maintaining a clean, organized, and visually appealing store environment to ensure a positive shopping experience for customers.
- Ensured compliance with state regulations by verifying customer identification and accurately tracking sales transactions in the point-of-sale system.
- Educated customers about responsible consumption practices, promoting safe and enjoyable cannabis use.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Assisted medical use customers in identifying cannabis medicines and methods of medication that best fit individual needs.
- Weighed, prepared and packaged different types of products.
- Managed high volume of cash with Number% accuracy rate.
Fly Fishing Guide
Sasquatch Fly Fishing
Estes Park, CO
05.2021 - 10.2023
- Guiding guests on tours. Teaching them one on one, spreading my knowledge and abilities to the customer, pointed out important features, and offered further details about the sport and the National park to
- Developed classes to teach customers to enhance their experience and their level of learning.
- Scheduling and booking trips
Assistant Restaurant Manager
ZAZA Fine Salad + Wood Oven Pizza Co.
Conway, AR
10.2017 - 12.2020
- Immediately resolved issues with customers, guests and employees, by employing careful listening and communication skills as well as conflict management/resolution skills.
- Kept restaurant compliant with all federal, state and local hygiene and food laws.
- Host team building workshops and exercises
- Cash handling, money orders, inventory, scheduling, and team training.
Restaurant Manager
Panera Bread
Little Rock, AR
02.2010 - 10.2017
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Provide an every day oasis for my customers to return to with amazing customer service and serving the individual needs of my customers and community.
Education
High School Diploma -
North Little Rock High School
North Little Rock, AR05.2010
Skills
- Cash register operations, money handling, deposits, change orders
- Several Years of customer service management
- Almost 2 years of experience as a budtender at a busy high volume medical and recreational dispensary in Denver, CO
Timeline
Budtender
LivWell Recreational/Medical Cannabis Dispensary
12.2022 - Current
Fly Fishing Guide
Sasquatch Fly Fishing
05.2021 - 10.2023
Assistant Restaurant Manager
ZAZA Fine Salad + Wood Oven Pizza Co.
10.2017 - 12.2020
Restaurant Manager
Panera Bread
02.2010 - 10.2017
High School Diploma -
North Little Rock High School