Jacob Gambill
Frankfort,KY
Summary
Dynamic HVAC Technician with hands-on lab experience at BCTC, excelling in troubleshooting and system maintenance. Proven ability to enhance customer satisfaction through exceptional service as a former Kroger cashier. Skilled in pressure testing and safety compliance, I am committed to delivering optimal performance and fostering teamwork in every project.
Overview
5
5
years of professional experience
Work History
HVAC Technician (STUDENT-Lab Experience)
BCTC
Lexington, KY
08.2024 - Current
- Documented all HVAC repair work according to company standards.
- Troubleshot complex control circuits involving relays, transformers, and switches.
- Followed safety procedures when working with high voltage wiring and gas lines.
- Checked pressure readings on gauges to diagnose system malfunctions.
- Cleaned evaporator coils, condensate drains, and blower wheels for optimal unit efficiency.
- Inspected electrical wiring of HVAC systems to identify potential safety hazards.
- Repaired or replaced defective components in heating and cooling systems.
- Performed preventive maintenance on HVAC systems to ensure peak performance.
- Pressure-tested units with nitrogen.
- Pulled systems into deep vacuum (under 500 microns).
- Charged systems while measuring with a scale.
Cashier
Kroger
Georgetown, KY
02.2020 - Current
- Resolved customer complaints in accordance with company policy, ensuring effective service recovery.
- Answered inquiries regarding store policies and procedures to inform customers accurately.
- Balanced daily transactions on a computerized point-of-sale system for accurate financial reporting.
- Conducted price checks for special orders or discounts requested by customers.
- Maintained cleanliness of checkout area, including countertops, registers, and floors to enhance customer experience.
- Provided excellent customer service while promoting loyalty programs to drive sales growth.
- Delivered high-level service through active listening and engagement with patrons.
- Boosted customer satisfaction by personalizing service and going the extra mile.
Education
Associate In Air Conditioning Technology - Air Conditioning Technology
BCTC
Lexington, KY01-2026
Skills
- HVAC troubleshooting
- System maintenance
- Pressure testing
- Electrical wiring inspection
- Customer service
- Safety compliance
- Team collaboration
- Documenting repairs
Timeline
HVAC Technician (STUDENT-Lab Experience)
BCTC
08.2024 - Current
Cashier
Kroger
02.2020 - Current
Associate In Air Conditioning Technology - Air Conditioning Technology
BCTC
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