Jacob Gamez
San Antonio,TX
Summary
Proven leader with a track record of enhancing visitor retention by over 20% at Grand Canyon Education through exceptional problem-solving and effective communication. Skilled in organizing events that bolster community and academic success, while ensuring safe and inclusive environments. Expertise in operational efficiency and public speaking solidifies my ability to drive results and foster engagement.
Overview
2
2
years of professional experience
Work History
Campus Visitation: Discover Lead
Grand Canyon Education
01.2024 - Current
- Improved visitor retention rates by offering personalized recommendations based on interests expressed during interactions.
- Fostered an inclusive environment by ensuring accessibility features were available for all visitors.
- Oversaw daily operations and promoted success by providing helpful feedback to Discover hosts.
- Tracked visitor feedback, using data to make improvements to tour content and delivery methods.
Resident Assistant
Grand Canyon University
09.2024 - 04.2025
- Monitored building access during evening hours to provide a secure living environment while fostering strong relationships with residents.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Developed educational programs focusing on topics such as time management, study habits, and stress reduction techniques to promote academic success among residents.
Pool Technician
Seven Wells Pool Management
04.2024 - 08.2024
- Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
- Maintained safe swimming environments through thorough inspections of pool facilities and equipment.
Campus Visitation: Discover Host
Grand Canyon Education
09.2023 - 12.2023
- Enhanced visitors satisfaction by promptly greeting guests upon arrival and throughout their time on campus.
- Provided exceptional customer service by attentively listening to visitors needs and promptly addressing any concerns or issues.
- Connected with visitors by connecting and directing them to resources Grand Canyon University has to offer.
Education
Bachelor of Science - Finance
Grand Canyon University
Phoenix, AZ12.2026
High School Diploma -
Sandra Day O'connor High School
Helotes, United States05.2023
Skills
- Problem-Solving
- Organizational Skills
- Effective Communication
- Public Speaking
Timeline
Resident Assistant
Grand Canyon University
09.2024 - 04.2025
Pool Technician
Seven Wells Pool Management
04.2024 - 08.2024
Campus Visitation: Discover Lead
Grand Canyon Education
01.2024 - Current
Campus Visitation: Discover Host
Grand Canyon Education
09.2023 - 12.2023
Bachelor of Science - Finance
Grand Canyon University
High School Diploma -
Sandra Day O'connor High School