Jacob Glew
Norfolk,VA
Summary
Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.
Overview
6
6
years of professional experience
Work History
Real Estate Agent
Prodigy Realty
Virginia Beach, VA
04.2023 - Current
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Negotiated purchase agreements and contracts with buyers and sellers.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Maintained updated knowledge of local real estate markets.
- Provided guidance to clients throughout the entire buying or selling process.
Barback/Server Assistant
Orions Roof
Virginia Beach, VA
03.2022 - 02.2024
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Set up glassware for customers in anticipation of drink orders.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Organized bottles and cans on shelves according to brand or type.
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
- Provided excellent customer service while interacting with guests in a friendly manner.
- Delivered food orders from kitchen staff to customers at the bar in a timely fashion.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Server
Orion's Roof
Virginia Beach, VA
02.2022 - 02.2024
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Handled money transactions accurately while following company procedures for handling cash payments.
Assistant Manager
Dominos Pizza Inc.
Jacksonville, NC
03.2019 - 01.2022
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Developed a system for tracking inventory and ordering supplies as needed.
- Coordinated with other departments to ensure smooth flow of operations.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
- Resolved conflicts between team members in an effective manner.
Education
High School Diploma -
Dixon High School
Jacksonville, NC06-2021
Skills
- Ice restocking
- Beer keg installation
- Glass washing
- Bar organization
- Bartender backup
- Spirits restocking
- Clearing tables
- Table resetting
- Sales expertise
- Upselling techniques
- Task prioritization
Timeline
Real Estate Agent
Prodigy Realty
04.2023 - Current
Barback/Server Assistant
Orions Roof
03.2022 - 02.2024
Server
Orion's Roof
02.2022 - 02.2024
Assistant Manager
Dominos Pizza Inc.
03.2019 - 01.2022
High School Diploma -
Dixon High School
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