Jacob Gonzales
SAN ANTONIO
Summary
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
5
5
years of professional experience
Work History
Perioperative Services Attendant
University Health
08.2024 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with management team, promoting efficient and effective coatroom operation.
- Responded to Nurse requests for assistance, toiletries, and personal care items.
- Promptly responded to all requests for assistance.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained confidentiality of patient data and condition to safeguard health information.
Cross Functional Representative
Heb
11.2022 - Current
- Do daily quarterly checks on product stock count over the day and make sure the product is sufficiently available for customers desire
- Log trucks that were received and properly check if counts were met
- Unload trucks and place products in desired locations of store
- Assist departments when the store needs an extra hand
- Log and dispose of stores damaged product
Logistics/Merchandising/Operations Positions
Academy
03.2020 - 03.2022
- Unload merchandise from trucks and prepare return loads using receiving equipment and tools.
- Sorts and processes merchandise prior to placement on the sales floor.
- Responsible for all pick, pack, and ship functions within the store to deliver an efficient and exciting experience for customers.
- Pick items for customers accurately and quickly in order to meet service and required time standards
- Properly prepare and pack customer orders for pick up and/or shipment to meet the required time standards
- Service customers with in-store pickup process and curbside order process
- Maintain order queue
- Troubleshoot orders to ensure picks are accurate and free of damage, and escalate inaccuracies or out of-stock if needed
- Work cancellation reports and move cancelled products back to the sales floor
Shadow Student
Methodist
05.2020 - 05.2020
- Followed 2 cases in which Anesthesiologists performed anesthesia
- Cultivated safety protocol
Education
BLS - CPR Certification
American Heart Association
SAN ANTONIO, TX06.2024
Biology - undefined
Northwest Vista College
SAN ANTONIO, TX05.2024
Skills
- Customer service
- Communication skills
- Time management
- Guest services
- Microsoft word
- Microsoft excel
- Rules compliance
- Safety awareness
- Supply restocking
- Safety
- Quality assurance
- Incident reporting
Timeline
Perioperative Services Attendant
University Health
08.2024 - Current
Cross Functional Representative
Heb
11.2022 - Current
Shadow Student
Methodist
05.2020 - 05.2020
Logistics/Merchandising/Operations Positions
Academy
03.2020 - 03.2022
Biology - undefined
Northwest Vista College
BLS - CPR Certification
American Heart Association
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