Jacob Goodrich
Jacksonville,FL
Summary
Dedicated individual with years of experience in customer satisfaction, project management, and physical labor. Extensive interpersonal skills and experience working with teams and clients to ensure quality and satisfaction. Hard-working, detail-oriented, and focused on the task at hand. Enjoy making a difference in others' lives and in the company.
Overview
6
6
years of professional experience
Work History
Accounting Clerk
National Benefit Services
06.2021 - Current
- Research and resolve customer and internal inquiries in a timely and professional manner
- Process incoming and outgoing payment requests, and perform account reconciliations
- Utilizing various software programs
- Coordinate with supervisors, teams, and clients to achieve customer satisfaction.
Delivery Driver
Doordash
07.2022 - 02.2024
- Pick up, transport, and deliver food orders promptly
- Adhere to all traffic protocols and safety procedures
- Maintain constant customer communication to achieve satisfaction.
Sales Executive
Vector Marketing
09.2020 - 12.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Responsible for setting and following up all leads
Project supervisor
Concrete Guise
05.2018 - 05.2021
- Oversee project status, work quality, and project pace
- Address and resolve any client inquiries and concerns
- Maintain constant communication and status updates with upward management
- Ensure the work site is left as clean as possible at the end of each day
- Ensure adherence to safety protocols and procedures.
Education
Aviation Administration - Aviation Management
Florida State College At Jacksonville
Jacksonville, FL05.2026
Computer Science in Administrative Accounting -
Salt Lake Community College
Taylorsville, UT12.2021
Skills
- Strong Communication Skills
- Problem solving
- Project management
- Organization and time management
- Accepting constructive feedback
- Customer service
- Sales
Timeline
Delivery Driver
Doordash
07.2022 - 02.2024
Accounting Clerk
National Benefit Services
06.2021 - Current
Sales Executive
Vector Marketing
09.2020 - 12.2021
Project supervisor
Concrete Guise
05.2018 - 05.2021
Computer Science in Administrative Accounting -
Salt Lake Community College
Aviation Administration - Aviation Management
Florida State College At Jacksonville
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