Jacob Gregory
Saint James
Summary
Dynamic and results-driven professional with extensive experience at Firestone Complete Auto Care, excelling in vehicle inspections and customer advisement. Proven ability to lead teams effectively while ensuring high-quality service. Skilled in heavy lifting and sales negotiation, consistently achieving operational efficiency and customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Service Technician
Firestone Complete Auto Care
Lake Grove
02.2024 - Current
- Performed vehicle service and repair according to manufacturer specifications, ensuring optimal vehicle performance
- Conducted comprehensive vehicle inspections of brakes, tires, fluids, steering, and suspension to identify and address potential issues
- Advised customers on mechanical systems and preventative maintenance, enhancing vehicle longevity and safety
- Worked in a collaborative team environment to provide high tier customer service
- Filed digital paperwork to address customer concerns with vehicle and marked specifications accordingly.
Mover/Driver
College Hunks Hauling Junk and Moving
Hauppauge
06.2022 - 04.2024
- Driving 18, 20, 26ft trucks around Long Island following guidance and regulations
- Wrapping furniture/packing items in home and safely moving them to a different location
- Coordinated teams of up to 6 to ensure timely and effective job completion
- Provided clients with on-site cost estimates and negotiated sales for services
- Received and counted inventory shipments, restocking items as needed
- Filing digital paperwork per job specifications as well as writing paperwork out
Customer Service Associate
St.James bagels
Saint James
06.2019 - 05.2022
- Assisted customers with product questions, providing accurate information promptly
- Reviewed and memorized daily specials to provide accurate information to customers
- Took customer orders and prepared food, ensuring efficient service
- Acted in a professional manner and always displayed a positive attitude
- Counted and restocked inventory, ensuring product availability for customers
- Cleared and set tables to maintain a clean dining environment
Education
High school diploma -
Suffolk County Community College
Selden, NY01-2022
Skills
- Vehicle Maintenance
- Technical Repair
- Diagnostic Testing
- Preventive Maintenance
- Quality Assurance
- Equipment Operation
- Tool Handling
- Inventory Management
- Problem Solving
- Team leadership
- Customer Service
- Telephone
- Food preparation
Certification
Driver's License
Languages
English, Expert
Timeline
General Service Technician
Firestone Complete Auto Care
02.2024 - Current
Mover/Driver
College Hunks Hauling Junk and Moving
06.2022 - 04.2024
Customer Service Associate
St.James bagels
06.2019 - 05.2022
High school diploma -
Suffolk County Community College