Oscar Armando Rodriguez Ruiz
Farmers Branch,TX
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
6
6
years of professional experience
Work History
General Service Technician
Pep Boys Auto Parts & Service
10.2022 - Current
- Maintained thorough understanding of various makes and models, allowing for accurate diagnoses and efficient repairs.
- Consistently met deadlines for completing repairs or maintenance tasks without sacrificing quality of workmanship or customer satisfaction levels.
- Performed scheduled maintenance tasks on various vehicle types, extending their life spans and improving overall performance.
- Enhanced team productivity by collaborating closely with colleagues to complete repairs quickly and accurately.
- Maintained clean and organized workspace to maximize efficiency and ensure safety of all technicians.
- Proactively identified potential future issues during routine inspections, preventing costly breakdowns or damage to vehicles.
- Ensured adherence to safety standards by following proper procedures when using tools, equipment, or handling hazardous materials.
- Improved customer satisfaction by providing efficient and accurate diagnostic assessments of vehicle issues.
- Completed detailed inspection reports, identifying necessary repairs or maintenance items for customers.
- Delivered superior customer service, addressing clients'' concerns, and ensuring satisfaction with completed work.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Tire and Lube Technician
Latino Discount Tire
01.2018 - 04.2022
- Kept shop areas neat, clean, and free of safety hazards.
- Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
- Improved customer satisfaction by providing timely and accurate tire and lube services.
- Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
- Balanced tires accurately to enhance vehicle stability and ensure smooth driving experiences for customers.
- Ensured safety of customers'' vehicles by conducting thorough inspections of tires, brakes, and suspension components.
- Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
- Assisted team members in completing complex repairs, fostering collaboration within workplace.
- Provided clear explanations of required repairs or maintenance tasks to customers, building trust through transparency.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Greeted customers and answered questions about oil changes and other services.
- Assisted customers with selecting correct brand, type and size of tire for vehicle.
- Checked, installed and repaired rotors, pads, and drums.
Skills
- Power Tools Operation
- Safety Procedures
- Hydraulic systems
- Vehicle Maintenance
- Attention to Detail
- Punctual and Reliable
- Installation and Repair
- Valid Driver's License
- Heavy Lifting
- Mechanical abilities
- Brake systems understanding
- Vehicle Safety and Maintenance
- Clean Driving Record
- Battery changing
- Able to do alignments, brake changing, oil changes, tire repair and changing
Timeline
General Service Technician
Pep Boys Auto Parts & Service
10.2022 - Current
Tire and Lube Technician
Latino Discount Tire
01.2018 - 04.2022
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