Jacob Grgurina
Summary
Collaborative and detail-oriented professional with a demonstrated proficiency in fostering teamwork, maintaining meticulous attention to detail, and efficiently managing time to achieve optimal outcomes. Committed to upholding a high standard of professionalism in all endeavors, with a strong aptitude for cultivating positive working relationships and contributing to the overall success of projects and teams.
Overview
5
5
years of professional experience
Work History
Basketball Camp Coach
Golden State Warriors
2022.12 - Current
- Acted as positive role model for team participants and in community.
- Developed and implemented effective training and skills development strategies to improve overall team performance.
- Promoted good sportsmanship with competing teams on- and off-field.
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
Outside Services Representative
Butte Creek Country Club
2022.02 - 2022.05
- Set up and maintained member-owned equipment including golf
carts, clubs, and accessories.
- Provided personal service to members' needs and requests.
- Worked as a keyholder for opening and closing shifts.
- T rained new staff members
- Provide excellent customer service through clear communication and
a professional demeanor.
Outside Services Representative
Callippe Preserve Golf Course
2020.04 - 2021.06
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Followed up with customers to offer additional support and check resolution satisfaction.
- Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
Customer Service Representative
Target
2019.03 - 2020.03
- Food section stock clerk. Moved large quantities of food products
from the warehouse to the shelves.
- Rotated date-based products and set up displays to highlight items.
- Priced items and ensured items were stocked in the correct
location.
- Assisted customers with shopping requests.
Camp Counselor
Skyhawks Sports Academy
2018.07 - 2018.09
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Education
Associate in Science For Transfer - Business Administration
Butte College
Oroville, CA05.2023
Skills
- Teamwork - I strive to be a strong team member that can be counted on to tackle a difficult task, help others whenever needed, and ensure that I always complete what is expected of me.
- Attention to detail - I recognize that small details lead to success of any project or work assignment and pride myself on always striving for quality work.
- Time management - I understand the importance of showing up on time and completing assignments before they are due. I pride myself on never leaving before the job is completed.
- Professionalism - I treat everyone with respect and always try to communicate effectively.
Timeline
Basketball Camp Coach
Golden State Warriors
2022.12 - Current
Outside Services Representative
Butte Creek Country Club
2022.02 - 2022.05
Outside Services Representative
Callippe Preserve Golf Course
2020.04 - 2021.06
Customer Service Representative
Target
2019.03 - 2020.03
Camp Counselor
Skyhawks Sports Academy
2018.07 - 2018.09
Associate in Science For Transfer - Business Administration
Butte College
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