Jacob Groom
Burleson,TX
Summary
Diligent Customer Service professional bringing demonstrated expertise in customer support, task prioritization and time management. Familiar with diverse courtesy tasks, including moving product, collecting carts and locating items for customers.
Overview
8
8
years of professional experience
Work History
Courtesy Clerk
Brookshire's Grocery
08.2020 - Current
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Assisted customers with large purchases by carrying items to vehicles.
- Returned unwanted items to correct store locations and restocked shelves.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Delivered prompt service to prioritize customer needs.
Mowing Lawn
My Grandparents
06.2015 - Current
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Adjusted mower height and speed settings to accommodate different types of terrain.
- Emptied and cleaned grass catcher and mulching bags to discard grass cuttings.
- Greeted property owners and other individuals on property to maintain friendliness.
Education
Bachelor of Science - Marine Biology
Texas A&M University - Galveston
Galveston, Tx05.2024
Associate of Arts - Liberal Arts
Hill College
Hillsboro, TX05.2021
High School Diploma -
Joshua High School
Joshua, TX05.2020
Skills
- Problem Solving Skills
- Proficient in Researching
- Proficient in Hauling Items
- Bagging Procedures
- Collecting Carts
- Customer Assistance
- Bathroom Cleaning
- Customer Feedback
- Special Assignments
- Efficient and Courtesy
- Guest Greeting
- Trash Removal
Timeline
Courtesy Clerk
Brookshire's Grocery
08.2020 - Current
Mowing Lawn
My Grandparents
06.2015 - Current
Bachelor of Science - Marine Biology
Texas A&M University - Galveston
Associate of Arts - Liberal Arts
Hill College
High School Diploma -
Joshua High School
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