Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacob Gunn

York,SC

Summary

Recent college graduate with a BA in Business Administration with a focus in Marketing. Graduated from Montreat College with a 3.5 GPA and was on the dean's list multiple times. self-motivated, responsible, and reliable. Able to work well both independently and in a team.


Well-qualified HR Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

5
5
years of professional experience
1
1
Certification

Work History

HR Assistant

Carowinds, a Cedar Fair Company
03.2024 - Current
  • Assisted with employment related requests
  • Employee data management
  • Provided Administrative support and had administrative duties
  • Assisted with scheduling and training
  • Maintained professional and clean work environment
  • Assisted with processing of terminations.

Sales and Marketing Intern

Champion Services
05.2022 - 08.2022
  • Summer internship for BA at Montreat College
  • Automotive sales and marketing for both their automotive and residential contracting divisions.
  • Shadowed team members to learn problem-solving and best practices in customer service.
  • Helped sales professionals maintain customer relationships by making follow up calls to recent buyers.
  • Collected and analyzed data on vendor demographics, preferences and needs.
  • Contacted prospective customers through phone calls and emails to develop business.
  • Managed customer expectations and helped navigate sales processes.
  • Conducted basic market research to identify customer needs.
  • Demonstrated willingness and interest in learning new tasks and skills.
  • Created customized marketing materials to increase product awareness.

Sales Associate

Lowe's Home Improvement
05.2021 - 11.2021
  • Assisted customers by responding to their inquiries and providing in-depth product knowledge.
  • Educated customers about current promotions and advertisements
  • Resolved customer problems and address complaints.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • I was also forklift certified.

Security Communications Specialist

Carowinds, a Cedar Fair Company
11.2019 - 01.2020
  • This job was seasonal, I worked the summer and winter seasons.
  • Collected, arranged, and input information into database system.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered calls from automatic routing system and took basic information from callers.

Education

Bachelor's degree in Business Administration -

Montreat College
Montreat, NC
05.2023

Skills

  • Marketing
  • Sales
  • Customer service
  • Time management
  • Microsoft Office
  • Communication skills
  • Data Management
  • Office Administration
  • Scheduling
  • Staff education and training
  • HR policies
  • Human resources administration

Certification

Forklift Certification

Timeline

HR Assistant

Carowinds, a Cedar Fair Company
03.2024 - Current

Sales and Marketing Intern

Champion Services
05.2022 - 08.2022

Sales Associate

Lowe's Home Improvement
05.2021 - 11.2021

Security Communications Specialist

Carowinds, a Cedar Fair Company
11.2019 - 01.2020

Bachelor's degree in Business Administration -

Montreat College

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Jacob Gunn