Jacob Guzman
San Antonio,TX
Summary
Experienced restaurant employee/production worker offering 5 years worth of knowledge to fulfill customer and manufacturing needs. I've succesfully ensured high standards of cleanliness, efficiency and customer satisfaction and have spent long hours in challenging environments, moving supplies, organizing products, and packaging shipments all while maintaining a clean safe work environment.
Overview
7
7
years of professional experience
Work History
Busser
Dennys Restaurant
06.2019 - 12.2019
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Crew Member
Whatabuger
06.2020 - 12.2020
- Followed food safety protocols and best practices as instructed by ServSafe training.
- Resolved customer concerns promptly and professionally, maintaining high levels of customer retention and loyalty.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prioritized teamwork through assisting fellow crew members as needed during busy periods or low staffing situations.
- Collaborated with team members to complete orders.
- Resolved customer complaints to patron satisfaction, resulting in repeat business.
- Assisted other team members to achieve goals.
Warehouse Production Worker
Kiolbassa Provision Company
04.2021 - 12.2024
- Managed time effectively to prioritize tasks and ensure all responsibilities were completed within designated timeframes, contributing to overall team success.
- Reduced order processing time with accurate picking, packing, and shipping of products.
- Enhanced workplace safety by maintaining a clean and organized work environment, reducing accidents and injuries.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Wrapped pallets in shrink wrap prior to loading.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Supported continuous improvement initiatives by participating in training programs aimed at enhancing existing skills or acquiring new ones relevant to the role of a Warehouse Production Worker.
- Assisted with the training of new hires in proper warehouse procedures, ensuring their smooth transition into the workplace environment.
- Assisted in inventory audits to maintain accurate records and minimize discrepancies between physical stock levels and system data.
- Ensured quality control for outgoing shipments by conducting thorough inspections before packaging and loading onto delivery vehicles.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Collaborated with other departments to optimize production workflows.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Performed general equipment maintenance and repair to minimize downtime.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Consistently lifted materials weighing as much as 30-60 pounds.
- Improved team performance through cross-training in multiple warehouse functions for greater flexibility and versatility.
- Demonstrated adaptability to changing demands by willingly taking on additional responsibilities as needed during peak periods or staff shortages.
Warehouse Production Worker
Surleanfoods
01.2025 - 03.2025
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Complied diligently with company policies, safety regulations, and industry best practices in all aspects of the role as a Warehouse Production Worker.
- Completed orders within tight deadlines while adhering to company standards for accuracy and precision in all tasks performed.
- Collaborated with team members to streamline production processes, increasing overall productivity without sacrificing product quality.
- Trained new production staff members on safe and efficient production procedures and proper machine operations.
- Maintained organized work area by cleaning and removing hazards.
- Enhanced workplace safety by maintaining a clean and organized work environment, reducing accidents and injuries.
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Assisted with the training of new hires in proper warehouse procedures, ensuring their smooth transition into the workplace environment.
- Collaborated with other departments to optimize production workflows.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Consistently lifted materials weighing as much as Number pounds.
- Improved team performance through cross-training in multiple warehouse functions for greater flexibility and versatility.
Crew Member
McDonald's
05.2025 - 07.2025
- Worked well with teammates and accepted coaching from management team.
- Maintained open communication with kitchen staff for expedited food preparation during peak hours.
- Ensured food safety compliance by adhering to proper storage, handling, and sanitation procedures.
- Demonstrated versatility by cross-training in various stations within the restaurant, contributing to overall team productivity.
- Assisted in streamlining kitchen operations for increased efficiency and reduced food waste.
- Provided timely and accurate order processing, resulting in reduced wait times for customers.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prioritized teamwork through assisting fellow crew members as needed during busy periods or low staffing situations.
- Collaborated with team members to complete orders.
- Assisted other team members to achieve goals.
Packer
River City Produce
07.2025 - Current
- Followed instructions and procedures to complete assigned tasks.
- Ensured quality control by carefully inspecting berries for ripeness and discarding spoiled ones.
- Trained new employees on safety protocols and operational procedures.
- Monitored inventory levels and restocked product as needed.
- Collaborated with team members to improve process efficiency.
- Stacked pallets and made sure quality of product met company standards to fulfill customer satisfaction.
- Cleaned and straightened work areas to maximize productivity and safety.
- Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Education
High School Diploma -
Burbank High School
San Antonio, TX06.2020
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Flexible schedule
- Safety awareness
- Initiative and Self-motivation
- Heavy lifting
- Performance improvement
- Production line work
- Willingness to learn
- Workplace safety
- Reliability and punctuality
- Product knowledge
- Task prioritization
- Stock management
- Workplace efficiency
- Line efficiency
- Team player
- Adaptability and flexibility
- Cleaning and organization
- Dependable and cooperative
Timeline
Packer
River City Produce
07.2025 - Current
Crew Member
McDonald's
05.2025 - 07.2025
Warehouse Production Worker
Surleanfoods
01.2025 - 03.2025
Warehouse Production Worker
Kiolbassa Provision Company
04.2021 - 12.2024
Crew Member
Whatabuger
06.2020 - 12.2020
Busser
Dennys Restaurant
06.2019 - 12.2019
High School Diploma -
Burbank High School