Jacob Hall
Athens,USA
Summary
Dynamic professional with a proven track record at Hawker, excelling in team leadership and employee training. Expertise in digital marketing and effective communication fosters collaboration, enhances productivity, and drives exceptional customer satisfaction. Demonstrated success in managing inventory and resources while consistently achieving quality and cost objectives in fast-paced environments. Committed to leveraging skills to contribute to organizational success and promote a culture of excellence and continuous improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hawker
Legends
Alpharetta, GA
07.2024 - Current
- Enhanced workplace productivity by collaborating effectively within team environments while promoting high customer satisfaction.
- Adhered to alcohol awareness protocols to prevent intoxication and manage inebriated guests.
- Operated cash register and Point of Sale (POS) system for accurate transaction processing.
Deli Associate
Fresh Market Food
Athens, GA
02.2025 - 12.2025
- Directed daily activities in the deli, focusing on compliance with established safety and hygiene guidelines.
- Developed and implemented mentorship programs for junior associates focused on product knowledge and effective customer service techniques.
- Analyzed and improved inventory management workflows, achieving optimal stock levels and waste reduction.
- Constructed visually appealing promotional displays to attract customer attention and boost sales performance.
Team Leader Manager
Jersey Mike's Subs
Sugar Hill, GA
05.2023 - 12.2024
- Managed comprehensive training programs for new hires to ensure alignment with organizational expectations.
- Cultivated a high-performance culture within a diverse team of xx members through effective leadership and collaboration strategies.
- Maintained professionalism in stressful situations, effectively diffusing tense scenarios.
- Monitored inventory levels and coordinated supply orders while ensuring product quality and resource allocation to meet production standards.
Back of House Team Member
Zaxbys
Suwanee, GA
07.2021 - 06.2023
- Engaged with customers at counters, ensuring attentive and courteous service to enhance satisfaction.
- Coordinated real-time communication between front-of-house and back-of-house staff to ensure smooth service delivery.
- Managed cash transactions and payment processing to maintain financial accuracy and guest satisfaction.
Education
Some College (No Degree) - Professional Sales
Kennesaw State University
Kennesaw, GABachelor of Business - Marketing
University of Georgia
Athens, GA05-2027
High School Diploma -
Lambert High School
Suwanee, GA05-2023
Skills
- Social media marketing proficiency
- Skilled in Google Drive
- Customer support expertise
- Social media strategy
- Teamwork and collaboration
- Sales approach development
- Quality assurance
- Clear communication
- Organization and time management
- Employee onboarding and training
Accomplishments
- AB honor roll student (UGA & Lambert)
- Alpha Tau Omega (ATΩ) (KSU Alumni)
- Honors Math and social studies
- Varsity Football (all 4 years)
Certification
- Serve safe certified
- Alcohol pour permit
- CPR certification
Timeline
Deli Associate
Fresh Market Food
02.2025 - 12.2025
Hawker
Legends
07.2024 - Current
Team Leader Manager
Jersey Mike's Subs
05.2023 - 12.2024
Back of House Team Member
Zaxbys
07.2021 - 06.2023
Some College (No Degree) - Professional Sales
Kennesaw State University
Bachelor of Business - Marketing
University of Georgia
High School Diploma -
Lambert High School
Activities and Honors
Philanthropy events (fundraising), Volunteer Work (food drives, homeless shelters, environmental work), Varsity football, Snowboarding