Jacob Harden
Manhattan,KS
Summary
Reliable and hardworking, well-versed at working alone or with a team in a fast-paced environment. Wide-range of history in customer service. Well versed in technology and commonly used software throughout the workplace.
Overview
7
7
years of professional experience
Work History
Footwear Specialist
Academy Sports + Outdoors
Manhattan, KS
05.2023 - Current
- Operated computer and point of sale system proficiently and maintained constant grasp of available inventory.
- Merchandised store and complied with footwear brand standards with regard to visual display tasks.
- Demonstrated benchmark selling techniques for retail footwear and trained newer team members.
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
Phlebotomist & Senior Reception Tech
CSL Plasma
Manhattan, KS
03.2021 - 04.2023
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Monitored patients for reactions and verified sample quality.
- Performed venipunctures and finger sticks
Bartender
Coco Bolo's
Manhattan, KS
10.2020 - 12.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender/Server
The Blue Moose
Manhattan, KS
11.2016 - 03.2020
- Performed daily tasks such as setting tables, serving food and cleaning the restaurant.
- Expert knowledge of restaurant menu and daily specials.
- Trained new staff and assisted in the hiring process.
- Served food in a busy and fast paced environment.
Education
Bachelor of Arts - Marketing
Kansas State University
Manhattan, KS05.2025
Associate of Arts -
Highland Community College
05.2019
Skills
- Exceptional communication skills
- Computer literate
- Adaptable Learner
- Critical Thinker
- Growth mindset
- Creative Thinker
- Self-starter
Timeline
Footwear Specialist
Academy Sports + Outdoors
05.2023 - Current
Phlebotomist & Senior Reception Tech
CSL Plasma
03.2021 - 04.2023
Bartender
Coco Bolo's
10.2020 - 12.2020
Bartender/Server
The Blue Moose
11.2016 - 03.2020
Bachelor of Arts - Marketing
Kansas State University
Associate of Arts -
Highland Community College