Jacob Harrison
Amarillo
Summary
A motivated and dedicated individual with strong interpersonal skills looking to maintain a full-time position that offers professional challenges.
Overview
9
9
years of professional experience
Work History
Senior Business Underwriter
Happy State Bank
10.2022 - Current
- Analyzed credit, income, and collateral positions, during the underwriting process.
- Assisted in developing training materials used to educate new hires on essential job functions, contributing to their successful onboarding and integration into the team.
- Streamlined application processing, reducing wait times by creating a step-by-step workflow to allow for a smooth transition post-conversion.
- Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
- Conducted regular audits of underwriting files to ensure accuracy, compliance, and consistency in decision-making processes.
Business Underwriter
Happy State Bank
09.2021 - 10.2022
- Analyze borrower's credit history and performance to ensure they are capable of repaying the loan request
- Review financial information provided by borrowers to gain the best understanding of where their income derives from
- Work closely with lenders to gain the best understanding of the customer and the credit at hand
- Create credit packages to present to lenders
- Train new employees and provide assistance when questions arise
Loan Servicing Specialist
Happy State Bank
03.2020 - 09.2021
- Perform maintenance on Commercial, Consumer, and Mortgage Loans
- Create entries to ensure that GL's were in balance
- Review customer's financial statements
- Ensure that the Bank is abiding all flood-related property insurance regulations
- Consult with customer and outside vendors to ensure everything is correct prior to closing
- Perform loan payments
- Store customer documents into organized files to maintain consistency
- Prepare payoff statements for title companies
- Handle loans that are purchased/sold to participating banks
- Review loan documents prior to closing
Teller
Happy State Bank
08.2019 - 03.2020
- Processed customer transactions quick and in a timely manner
- Completed high-volume money counts
- Answered telephone inquires on banking products
- Worked at a steady pace to ensure customers were taken care of with minimal wait
- Completed miscellaneous tasks that were assigned to me by the branch manager
- Switched work shifts to ensure that the branch was fully staffed at all times
Sale's Associate
Dillard's Department Store
09.2018 - 06.2019
- Engaged with customers to provide any assistance and build lasting relationships
- Maintained a clean workplace to make sure that the customers were able have an enjoyable shopping experience
- Helped customers find the exact product for their special occasion
- Strongly competed in the monthly sales race
- Solved customer issues in a polite and professional manner
- Trained new employees on how to ensure that customers felt as if they were shopping more with a friend rather than a salesman
Sale's Associate
Academy Sports And Outdoors
07.2016 - 08.2018
- Answered customer's questions regarding sports, fitness, and accessories
- Helped customers locate products in store or gave them the best option to get their products by the time of their next event
- Prepared merchandise for the sales floor by pricing and tagging
- Maintained records on our hottest selling items to make sure that we were able to keep proper inventory
- Assisted customers in processing returns and simple cash transactions
- Trained new employees to provide them with the knowledge they needed to be successful for the store
- Worked alongside management to create new ideas and displays that would catch a customer's eye
Education
BBA - Business Administration
West Texas A&M University
Canyon, TX12.2019
Skills
- Professional
- Team-oriented
- Problem Solving
- Critical Thinking
- Time Management
- Communication
Timeline
Senior Business Underwriter
Happy State Bank
10.2022 - Current
Business Underwriter
Happy State Bank
09.2021 - 10.2022
Loan Servicing Specialist
Happy State Bank
03.2020 - 09.2021
Teller
Happy State Bank
08.2019 - 03.2020
Sale's Associate
Dillard's Department Store
09.2018 - 06.2019
Sale's Associate
Academy Sports And Outdoors
07.2016 - 08.2018
BBA - Business Administration
West Texas A&M University
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