Jacob Haynes
New Orleans,LA
Summary
Dynamic and results-driven professional with extensive experience at McDonald's, excelling in customer service and order accuracy. Proven ability to enhance customer satisfaction through efficient POS operation and creative beverage presentation. Recognized for maintaining high cleanliness standards while training new team members to uphold quality and safety protocols.
Overview
2027
2027
years of professional experience
Work History
Drink Maker
McDonald's
- Prepared beverages following established recipes and quality standards.
- Operated beverage equipment efficiently to ensure consistent product quality.
- Maintained cleanliness and organization of workstations to uphold safety standards.
- Assisted in training new team members on drink preparation techniques.
Order Taker
McDonald's
Slidell, LA
12.2023 - Current
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in selecting menu items, enhancing overall dining experience.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Handled cash and credit transactions, ensuring proper change distribution.
- Trained new employees on operational procedures and customer service best practices.
- Resolved customer complaints promptly, promoting satisfaction and loyalty.
- Monitored inventory levels, assisting in restocking supplies as needed.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Food Runner
McDonald's
Slidell, LA
12.2023 - Current
- Delivered food and beverages to customers efficiently and accurately.
- Collaborated with kitchen staff to ensure timely order fulfillment.
- Maintained cleanliness and organization in dining areas and service stations.
- Assisted in training new team members on service protocols.
- Resolved customer inquiries and concerns promptly to enhance satisfaction.
Cashier
McDonald's
Slidell
12.2023 - 05.2026
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted customers in selecting menu items, enhancing overall dining experience.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Handled cash and credit transactions, ensuring proper change distribution.
- Trained new employees on operational procedures and customer service best practices.
- Resolved customer complaints promptly, promoting satisfaction and loyalty.
- Monitored inventory levels, assisting in restocking supplies as needed.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
Education
High School Diploma -
Salmen High
Slidell, LA04-2026
Skills
- Speed and efficiency
- Cleanliness and sanitation
- Creativity and innovation
- Adaptability to trends
- POS system operation
- Order accuracy
Timeline
Order Taker
McDonald's
12.2023 - Current
Food Runner
McDonald's
12.2023 - Current
Cashier
McDonald's
12.2023 - 05.2026
Drink Maker
McDonald's
High School Diploma -
Salmen High