Jacob Hedden

- Direct Leader to Social Work, Chaplains, Volunteer Coordinators and Bereavement Coordinators (Currently overseeing 11 Chaplains, 2 bereavement coordinators, two volunteer coordinators and 11 social workers)

- Liaison between Director of Clinical Services, Nurse Case Managers and Support Services teams

- Implement new policies and procedures

- Conduct weekly meetings for all four teams

- Do 90, 6 month and 1 year reviews for team members

- Carry forward mission of organization

- Approve PTO and payroll

- Provide Guidance, 1:1's and leadership for Clinicians in the field and those working remote

- Participate in Inter Disciplinary Group for each of Minnesota’s territories each week

- Meet with regional team bi-weekly for guidance and big picture training

- Recruit, train, and manage a diverse and effective team of over 400 volunteers to ensure a welcoming environment, a culture of valuing people and smooth operation of services for the Anoka campus

- Increased volunteer workforce by 10.3% in my first 3 months and 28.3% in the first 12 months to meet the critical needs of the organization

- Applied state-of-the-art personality and strengths assessments to build more cohesive and diverse teams

- Oversee the growth and development of 12 teams of approximately 25 team members by casting vision, conducting leadership training, mentoring 12 Directors and 36 team leads

- Manage scheduling and logistics for each team for all weekly events

- Speak speak through the lens of Eagle Brook’s vision culture to effectively connect all volunteer experience to our mission

- Directed a robust program of 120 students and 28 leaders

- Oversaw youth ministry budget and tracked all expenses

- Increased weekly attendance of events by 22% in my first year through novel advertising and programming

- Recruited, mentored, and supervised team leaders across all functions of the organization

- Created a Leadership team of 6 people to meet the critical needs of the organization

- Managed two part time staff and a budget of 30k

- Worked closely with organizational leadership and board of directors to guide operational strategy and student programming

- Managed and supervised approximately 30 volunteers, decreasing turnover on my teams to an all-time low of 17%

- Oversaw multiple programs in a small startup-like organization, including the tech, student program, and stage production and music team

- Engaged in leadership development training and mentoring for team leads across my span of care

-Led worship every (vocal/guitar) every Sunday and Wednesday nights

- Led student trips once a year