Jacob Henderson
Leesburg,GA
Summary
Dynamic Customer Service Lead at U-Cut Tree Farm, adept at resolving complex issues and enhancing customer satisfaction. Skilled in email etiquette and cash handling, I trained new team members and handled escalated complaints with professionalism, ensuring timely solutions and fostering a high-performance environment.
Overview
1
1
year of professional experience
Work History
Customer Service Lead
U-Cut Tree Farm
11.2022 - 11.2023
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
Education
High School Diploma -
Lee County High School
Leesburg, GA05-2026
Skills
- Email etiquette
- Payment processing
- Cash handling
Timeline
Customer Service Lead
U-Cut Tree Farm
11.2022 - 11.2023
High School Diploma -
Lee County High School
Similar Profiles
Dawson WheelerDawson Wheeler
working at a Christmas tree farm at Wheelers Choose And Cut Christmas Tree Farmworking at a Christmas tree farm at Wheelers Choose And Cut Christmas Tree Farm
Brock SharlowBrock Sharlow
Operator at Cut Above Tree ServiceOperator at Cut Above Tree Service
Daniel SkaggsDaniel Skaggs
Lumberjack at Jasons Pro Cut Tree ServiceLumberjack at Jasons Pro Cut Tree Service
Matthew TomberlinMatthew Tomberlin
Logistics Dispatcher at Synergy Fuel TransportLogistics Dispatcher at Synergy Fuel Transport
Brianna JonesBrianna Jones
Assistant Store Manager at Dollar GeneralAssistant Store Manager at Dollar General