Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob Herme

Inver Grove Heights,MN

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service and relationship building. I have worked in many different environments, from working one on one with vulnerable adults to working as a team in a butcher shop. I have a strong passion for health and fitness, and helping others achieve their goals.

Overview

5
5
years of professional experience

Work History

Team Lead

Planet Fitness
Eagan, MN
03.2023 - 01.2024
  • Coached team members in techniques necessary to complete job tasks.
  • Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Car Salesman

Fury Motors
South Saint Paul, MN
08.2022 - 11.2022
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Meat Cutter

Lunds & Byerlys
Eagan, MN
07.2020 - 08.2022
  • Cut meats to customer specifications and answered questions about specialty products.
  • Adhered to safety and cleanliness standards and maintained equipment.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.

Behavioral Aide

Everyday Living
South Saint Paul, MN
03.2019 - 01.2020
  • Scheduled and accompanied clients to medical appointments.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Administered daily medications to clients

Education

High School Diploma -

Rosemount Senior High School
Rosemount, MN
06.2018

Skills

  • Problem Resolution
  • Telephone Etiquette
  • Strong Communication and Interpersonal Skills
  • Rapport Building
  • Time Management

Timeline

Team Lead

Planet Fitness
03.2023 - 01.2024

Car Salesman

Fury Motors
08.2022 - 11.2022

Meat Cutter

Lunds & Byerlys
07.2020 - 08.2022

Behavioral Aide

Everyday Living
03.2019 - 01.2020

High School Diploma -

Rosemount Senior High School
Jacob Herme