Stacy Snyder
Mansfield,TX
Summary
Dynamic Team Lead at Walmart with a proven track record in enhancing workflow efficiency and driving employee engagement. Skilled in performance evaluation and strategic planning, I successfully coached team members, resulting in improved customer satisfaction and streamlined operations. Committed to fostering a collaborative environment that promotes excellence and innovation.
Overview
33
33
years of professional experience
Work History
Team Lead
Walmart
Mansfield, TX
09.1992 - Current
- Assisted team members in daily operations and project execution.
- Supported training sessions for new staff on processes and systems.
- Collaborated with cross-functional teams to enhance workflow efficiency.
- Participated in team meetings to discuss project updates and objectives.
- Contributed to problem-solving efforts by identifying potential challenges.
- Maintained detailed documentation of team activities and progress reports.
- Adapted quickly to changing priorities and tasks within the team environment.
- Implemented feedback from supervisors to improve personal performance and teamwork skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
- Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Education
High School Diploma -
Camp Verde
Camp Verde, AZ05.1989
Skills
Team leadership
Cross-functional collaboration
Employee training
Performance evaluation
Workflow optimization
Customer relationship management
Problem resolution
Schedule management
Coaching and mentoring
Strategic planning
Quality assurance
Process improvement
Conflict resolution
Team motivation
Time management
Customer focus
Shift scheduling
Flexible schedule
Issue resolution
Daily workflow improvement
Work Planning and Prioritization
People management
Team supervision
Problem-solving
Employee engagement
Task delegation
Timeline
Team Lead
Walmart
09.1992 - Current
High School Diploma -
Camp Verde