Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lisa Knight

Toledo,OH

Summary

Dynamic leader with a proven track record at Egelhof Controls, enhancing team performance and fostering employee engagement through effective coaching and leadership. Skilled in performance monitoring and problem-solving, excelling in creating positive work environments and driving quality assurance, resulting in significant workflow improvements and team success.

Work History

Team Lead

Egelhof Controls
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

Asst Manager

Payless Shoes
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.

Production Operator

Toledo Jeep
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.

Education

N/A - Social Work

Owens Community College
Perrysburg, OH

College Prep - General Studies

DeVilbiss High
Toledo, OH
06.1989

Skills

  • Performance monitoring
  • Complaint resolution
  • Trend tracking
  • Influencing skills
  • Employee engagement
  • Work assignment delegation
  • Team motivation
  • Daily workflow improvement
  • Staff education and training
  • Safety processes and procedures
  • Coaching
  • Safety
  • Expectation setting
  • Team assessment
  • Leadership
  • Multitasking
  • Multitasking Abilities
  • Conflict Resolution
  • Team building
  • Key Performance Indicators
  • Quality Assurance
  • Problem-solving abilities
  • Reliability
  • Team Leadership
  • Time management abilities
  • Adaptability

Accomplishments

CPR certified February 2024

Forklift recertification January 2024

Timeline

Team Lead

Egelhof Controls

Asst Manager

Payless Shoes

Production Operator

Toledo Jeep

N/A - Social Work

Owens Community College

College Prep - General Studies

DeVilbiss High

Similar Profiles

CREATE PROFILE
Lisa Knight